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Customer Service Representative
2 months ago
Job Title: Customer Service Coordinator
Job Summary:
We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Hunter Selection Limited. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Customer Service: Provide proactive and responsive customer service to our clients, ensuring that their queries are resolved promptly and efficiently.
- Export Support: Assist with export-related tasks, including coordinating shipments, managing export documentation, and communicating with clients and suppliers.
- Business Development: Support the sales team in identifying new business opportunities and developing relationships with existing clients.
- Administrative Support: Provide administrative support to the sales team, including data entry, report generation, and other tasks as required.
- Reporting and Analysis: Prepare and analyze reports to track customer service performance, identify trends, and make recommendations for improvement.
Requirements:
- Experience: 2+ years of experience in a customer-facing role, preferably in a business-to-business (B2B) environment.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
What We Offer:
As a Customer Service Coordinator at Hunter Selection Limited, you will have the opportunity to work with a dynamic and growing company, with a strong reputation for excellence in the industry. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
