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Customer Service Coordinator

2 months ago


Runcorn, United Kingdom Stafforce Managed Services Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Stafforce Managed Services. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and concerns
  • Manage and maintain accurate and up-to-date customer records and databases
  • Process sales orders and queries in a timely and efficient manner
  • Handle incoming and outgoing post and correspondence
  • Work closely with colleagues to ensure seamless communication and collaboration
  • Identify and resolve customer issues in a professional and courteous manner

Requirements:

  • Previous administration experience, preferably in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to multitask, prioritize, and manage time effectively
  • Excellent organizational and time management skills
  • Computer literacy, preferably with knowledge of Microsoft

What We Offer:

A competitive salary and job-related benefits, as well as the opportunity to work with a fun and reputable company. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.