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Admin Assistant
4 weeks ago
We are recruiting for an experienced Customer Admin Assistant for a long established company in Bournemouth.
Company
The 60 year oldfamily runbusinessis industry leader inthe supply and maintenance of commercial laundry and catering equipment,with extensive experience and a well-established reputation. Theyhave become theleading suppliers and repair agents ofequipmenttooffshore,marineandonshore businesses, including but not limited to: Military and Domestic Vessels,Hotel and Leisure, Nursing Homes, Retirement homes, Local Authorities, NHS, MarinasandHoliday Parks.We pride ourselves on delivering the very best products and service to our customers.By stocking the leading manufacturers equipment, we offer independent and unbiased advice to ensure that we meet ourclients'requirements and budget. Our expert team of technical staff are on hand to ensure equipment is supported through every aspect ofpurchase,from initial advice on current government standards covering all aspects of installation,through to ongoing maintenance service and repairs.
Role
Are you passionate about Customer Service excellence?
Would you like to work as part of a friendly and supportive Team?
Would you like to utilise your excellent communication skills?
If so, we have just the vacancy for you
As part of the Service Desk team, you will be responsible for assisting Clients and Customers who are within the Retail Sector.
Duties will include: - Taking all incoming Customer Service Calls
Regularly updating the job status on internal / external computer systems
Updating customers web-site systems with job status and estimated arrival times of contractors
Assisting schedulers
Assisting in processing engineer's worksheets
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