Senior Clinical Team Administrator

4 weeks ago

Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

An exciting opportunity has arisen at Woodlands for a full time Senior Clinical Team Administrator working as part of the admin team covering the Woodlands, to be based on Lark ward.

This role would suit somebody that is interested in developing their leadership skills and higher learning whilst working in a challenging, fast paced environment. The successful applicant must have a positive can do attitude, be able to work on their own initiative with an ability to delegate and prioritise as being a team player is essential. Efficient time management and good planning is crucial to this role to allow the best quality of service.

As part of this role you will provide support for the Matron, Clinical Team Leader, nursing staff and Medics whilst overseeing the daily ward administrative procedures run smoothly and data is kept up to date in an accurate and timely manner.

You will need to have a good understanding of the importance of H/R procedures and will have supervisory responsibility for a small number of the admin in the team.

Preferably, you should have experience of patient software systems although training on Lorenzo (patient administration system) will be given. It is essential to have good typing skills and a good knowledge of Microsoft word, excel and outlook.

**Benefits**:
**Benefits included with this role are**:
- NHS pension
- A comprehensive in house & external training programmes
- Career progression
- Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- Staff physio service
- Gym membership
- NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
- Provide secretarial / administrative support to the team, ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards.
- Tasks from CTL/ Matron - this includes, HR form changes, updating the electronic system ESR, room bookings and cancellations, any adhoc tasks, away day attendance/preparation, note taking.
- Taking minutes for meetings and attending meetings as required
- Note taking for investigations, organising, sending letters and reports
- Typing up letters, reports for Medics, audio typing
- Supporting and engaging with H/R procedures,
- Keeping personnel files up to date
- Live typing in patient reviews
- Provide supervision, support appraisals and training to a number of identified (lower banded) admin staff.
- Deal effectively with all types of patient referrals liaising directly with General Practitioners, clinical and medical staff from other areas, service users and their relatives.
- Manage and re-arrange team appointment systems and diaries.
- Complete audits as required
- Logging IT /Maintenance jobs
- New starters - provide support and access to IT systems
- Salto - unlocking and re-setting smart cards
- providing cover to ward admin and support where needed.
- Providing cover to other areas as needed.
- Roster updates
- Archiving

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

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