Complaints Officer

At Gillespie Recruitment we pride ourselves in helping you find the perfect role.Our client is an leading Energy company who due to expansion are looking to recruit a Complaints Advisor to join their organisation.As well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing benefits which...

**Core competencies, knowledge and experience**: - Previous experience of working within large construction projects. - At least 5 years in a similar position. - Self-motivated able to work with mínimal supervision. - Strong communication skills. - Positive can-do attitude when dealing with people/groups. - A team player who can build strong...

Complete Audits on clinical and non clinical areas provide support to the Facilities Manager in ensuring all areas that require auditing are audited As part of the role the monitoring officer will be expected to : Promote safe standards of cleanliness in line with the National Standards of Healthcare Cleanliness 2021 and encourage quality improvements where...

The Patient Experience Team is part of the Corporate Nursing Division, who lead a culture of clinical excellence to enable delivery of safe, compassionate care to patients that is evidenced by good outcomes and patient feedback. We listen to the peoples voice to continuously learn and improve. We work in line with the Trust vision, values and...

Listed below are the primary responsibilities of the role: - To provide accurate information on both routine and complex issues. - To deal with specialist services for example council tax billing on a first point of contact basis, providing advice and guidance - To deal effectively with customers service requests, answering queries, giving advice covering...

Job OverviewOur client, a distinguished pharmaceutical organization, is committed to innovative approaches that enhance global access to essential and affordable medications.With a presence in over 85 countries, they are currently seeking a Regulatory Compliance Officer to become a vital part of the Quality Assurance team. This role focuses on the efficient...

**The BES Group are the leading end to end solution provider in the Testing, Inspection, Certification and Compliance sector. Our team of experts cover an extensive range of engineering services.** We’ve gone from strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result, we’ve grown both our...

**Positive Directions N.E. are hiring!** The post holder will offer dedicated Housing Support and will need to be highly organised and passionate about delivering high-quality support to our tenants. If you are passionate about making a positive impact for people and have previous experience of working in a challenging but rewarding environment, then this...

**Roles and Responsibilities** - To provide accurate information on all Council and partner services on both routine and complex issues. - To deal with specialist services for example council tax billing on a first point of contact basis, providing advice and guidance - To deal effectively with customers service requests, answering queries, giving advice...

The Student Conduct OfficeThe Student Conduct Office is part of the Student Support and Wellbeing Directorate within the Colleges and Student Experience Division. This office administers University-level complaints and institutional disciplinary processes resulting from non-academic and behavioural misconduct.Role PurposeThere are four core areas involved in...

The Student Conduct OfficeThe Student Conduct Office is part of the Student Support and Wellbeing Directorate within the Colleges and Student Experience Division. This office administers University-level complaints and institutional disciplinary processes resulting from non-academic and behavioural misconduct.Role PurposeThere are four core areas involved in...

The Student Conduct Office The Student Conduct Office is part of the Student Support and Wellbeing Directorate within the Colleges and Student Experience Division. This office administers University-level complaints and institutional disciplinary processes resulting from non-academic and behavioural misconduct. Role Purpose There are four core areas involved...

**Job Title** Contact Centre Service Advisor **Department** News Operations & Member Contact Centre **Report to** Contact Centre Manager **Location** Durham - Head Office, Belmont Business Park **Salary** £23,000 pro rata based on 20 hours working week. **Main Purpose** - Providing high quality of customer service to FED members resolving their...

**Job Title** Contact Centre Service Advisor **Department** News Operations & Member Contact Centre **Report to** Contact Centre Manager **Location** Durham - Head Office, Belmont Business Park **Salary** £23,000 pro rata based on 20 hours working week. **Main Purpose** - Providing high quality of customer service to FED members resolving their...

Restraint should only be used after de-escalation techniques have been exhausted or the situation determines the use of immediate restraint. Challenge particular patients, visitors and staff, where difficult circumstances prevail (e.g., smokers, abuse issues, vagrants and unwelcome visitors) Demonstrate duties and activities to new starters and less...

**Customer Care Case Specialist**: - Salary Up to £29,594, depending on experience- Location Pity Me**About the role** **Customer Care Case Specialist** **Full time 37 hours per week (part time hours considered)** **12 months fixed term/secondment** **Salary - Up to £29,594, depending on experience** **Location **-** Northumbria House, Pity Me...

**Customer Service Advisor (Complex Queries) (1x 37 hours per week, permanent & 1x 37 hours per week 12 months Fixed Term Contract (FTC)** **Location**:Hybrid working with Priory House, Durham / Western House, Peterborough as a base**, depending on location** **Salary: £24,470 - £29,710 (pro rata for FTC) plus a discretionary bonus potential of up to 8%...

The Student Conduct OfficeThe Student Conduct Office is part of the Student Support and Wellbeing Directorate within the Colleges and Student Experience Division. This office administers University-level complaints and institutional disciplinary processes resulting from non-academic and behavioural misconduct.Role PurposeThere are four core areas involved in...

**We have a Business Support Officer position open within our Fleet Services/Workshop which will be temporary to cover maternity leave, the duties will administration to include the following**: - Raising job numbers and purchase orders - Analysing reports to check efficiency - including Work in Progress Credits - Dealing with customer complaints and...

Elis is an international multi-service provider, offering têxtile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their...