Administrator
2 months ago
Due to growth, we are currently recruiting for a Pharmacy Administrator to work Monday to Friday DAYS for a leading pharmaceutical manufacturer based in their premises in West Moseley, easily accessible by public transport and there is free onsite parking too
This Administrator role is a permanent position working Monday to Friday 9am-6pm (Apply online only)) with one hour’s lunch break daily (40 hours per week), offering a salary of £24-28,000 per annum (dependant on experience) plus annual bonus and other excellent benefits as below
As Administrator, you will be working in a team within their internal pharmacy onsite reporting into the Pharmacy Manager, answering patient queries relating to prescriptions and product information, and completing daily pharmacy administrative tasks. This position will offer the opportunity to work within a growing and fast paced environment within the internal pharmacy, developing your administrative skills as well as contributing to the smooth running of daily operations. Key responsibilities will include:
Answering phone calls regarding patient prescription queries and product information
Patient contact for prescription and payments
Counting daily prescriptions received and logging
Addressing emails
Liasing with clinics and healthcare professionals regarding patient queries
End of month duties for prescription count
Carrying out administrative tasks relating to Import/Export
Directing requests and unresolved issues to the designated person
Keeping records of customer interactions and transactions
Recording details of enquiries, comments and complaints and actions taken
Communicating and co-coordinating with internal departments
We are really keen to hear from applicants with the following skills and experience:
Proven experience within an Administrator role with a good Customer Service background
Any experience in a similar role within a pharmacy or healthcare setting within customer service or administration will be advantageous, with experience in dealing with patients
Excellent communication skills (both written and oral) with a confident telephone manner
Strong user of MS Office, any knowledge of SAP would be useful although training will be provided on SAP
Ability to self-manage and prioritise and plan effectively and manage your workload in a proactive way
Well-developed interpersonal skills coupled with an ability to prioritise workload
Accurate keyboarding skills
Benefits Include:
28 Days Annual Leave + Birthday Off
Annual Bonus based on company performance
Real Career Development Opportunities
Company events
Company pension
Employee discount
Free parking
Life insurance
Referral programme
Sick pay
Wellness programme
Please apply today or call us to discuss this Administrator role in more detail
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