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Customer Service Advisor

4 months ago

Tewkesbury, United Kingdom Red Recruitment Full time

Red Recruitment is recruiting a Customer Service Advisor in Tewkesbury to join our client, an anti-fraud regulatory compliance business. This role is suitable for anyone with customer service experience who enjoys helping customers and wants to provide a good service to them.

The salary for this position is £23,500 per annum.

Salary and Package for a Customer Service Advisor:

Salary: £23,500 per annum
Hours: Full-time
Contract Type: Permanent
Location: TewkesburyKey Responsibilities of a Customer Service Advisor:

Answering customer queries via inbound telephone calls and emails
Monitoring claim inputs on the internal systems
Contacting customers to book telephone appointments
Making outbound calls when required
Ensuring a seamless, stress free customer journeyKey Skills and Experience of a Customer Service Advisor:

Previous customer service and administration experience is required
You should be able to work well in a team as well as independently
Property insurance knowledge is desirable
You should have some experience in handling customer complaints
Being organised, with an excellent telephone manner is requiredIf you are interested in this position and have the required skills and experience, please apply now

Red Recruitment (Agency)