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Customer Service

2 months ago

Dewsbury, United Kingdom Red Rock Partnership Full time

Red Rock Partnership Limited are delighted to be working with our prestigious client in Dewsbury who are looking for a Customer Service & Logistics Manager to join their busy team.

Roles and Responsibilities:

· Managing Warehouse Operator ROUK

· Responsible for site/security

· Opening /close of site

· Health and safety competent

· Manage inbound customer service calls or emails with a professional manner.

· Data entry and database management.

· Manage logistics orders, invoices and documents required for loading/unloading goods.

· Monitor delivery times and keep track of orders to ensure they are on time.

· Support the overall administrative tasks of the business.

· Book transport with the agreed service provider using either telephone, fax or online transport booking system.

· Monitor stock of pallets both Euro and Standard and reorder as required.

· Invoicing and Receivables management

· Inventory management (low, high stock levels)

· Customer support (emailing, newsletters, etc.)

· Technical and MSDS data management

About you:

· Minimum: Proven track record (2 years+) in customer service

· Customer service or administration experience

· Experience in SAP is highly regarded

· Ability to speak Spanish is a bonus but not essential.

· Ability to work autonomously

· Responsible

· Good communicator on all levels

The role is Monday to Friday 8am to 5pm, 1-hour unpaid lunch. Its 25days holiday plus bank holidays. Shut down over the Christmas period.

The salary is £34,000 per year plus £2,000 bonus

This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.

Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity.

Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest