Housing Professional
3 weeks ago
Housing Manager
Sutton
Contract
£20.57 per hour
Our client is looking for an experienced Housing Manager.
We require temporary Housing Manager, experienced in all aspects of tenancy management including Anti-social Behaviour, Assignments, Estate Inspections, Tenancy Review Visits and Tenancy Sign up. As this is a generic role the successful candidate will also be required to undertake Income Management. The patch size is approximately 450 properties within the London Borough of Sutton.
Enforce SHP’s arrears recovery policy and procedure including proactive discussions with residents, pre-court visits and court/eviction attendance.
Prepare cases for court action and represent the Council/SHP in court.
Provide advice at tenancy sign up and termination to ensure homes are returned in good, clear condition and let promptly.
Carry out scheduled tenancy visits/audits and rectify any breaches of tenancy.
Provide advice and support to vulnerable customers and signpost them to other tenancy sustainment services.
Attend case conferences and multi-agency meetings and seek effective joint solutions to housing issues.
Promote and undertake resident consultation/ community development work
Facilitate and support existing resident associations and encourage new start-ups
Investigate and resolve service complaints seeking positive outcomes. |
Refer cases of tenancy fraud ensuring issues are carefully recorded and progressed.
Plan and participate in estate/community walkabouts, inspecting services with residents and other key stakeholders
Identify with residents estate priorities for minor works and estate improvements.
Assist with drafting newsletter articles and updates for residents including social, digital and printed media
Work collaboratively with stakeholders solving problems through intervention and enforcement.
Manage tenancy actions resulting from compliance activities.
Ensuring that estates are maintained to the expected levels and that caretaking, horticulture and communal repairs are monitored in accordance with an agreed action plan following estate inspections, community walkabouts and site visits
Please visit our website for more job opportunities colbernlimited co uk
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
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