Receptionist/Administrator

2 weeks ago

Inverness, United Kingdom Brook Street Full time

Our client is looking for an Administrator/Receptionist to manage their busy switchboard and undertake general administration duties.

To provide full reception duties - answering the telephone, transferring calls and taking messages to ensure a prompt response to queries and requests for information from customers, suppliers or staff.

Deal with routine enquiries from customers, staff and visitors and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.

Provide a welcoming and friendly introduction to the company.

Ensure that visitors sign in and out of the building.

Monitor meeting room use and make bookings as necessary.

Ensure all meeting rooms are kept clean and tidy.

Ordering office supplies for all branches.

Provide administrative support to the health and safety manager, including the completion of supplier questionnaires.

Undertake a variety of administration tasks in support of departments which may include scanning, data processing, invoice processing, publishing weekly rota etc.

Travel booking for colleagues which may include booking flights, ferries and accommodation and providing each person with the relevant booking confirmation.

Undertake other tasks in support of the business as may be required from time to time.

The successful candidate will have excellent customer service skills, providing a warm and friendly manner.

Demonstrable experience in a similar role will be an advantage.

Knowledge of Word and Excel and able to accurately input data to in-house computer system.

Good numeracy and literacy skills.

Ability to work alone or contribute to a team and able to work with minimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.

Have a flexible approach to tasks and able to prioritise according to the needs of the business.

Ability to respond positively to new challenges and change.

For further information contact Matt Davies on (phone number removed)

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