Business Development Manager

1 month ago


Duxford, United Kingdom Saffron Vantage Ltd Full time

in Hinxton, Cambs and is an established name in the sash window hardware industry. With over 30 years’ experience and as market leader in our sector, we stock over 3,000 products including hardware, paint and consumables for delivery to the joinery, decorating and building trades. As a result of continuing success, we are seeking to recruit an experienced new business development Manager.

The role:

This position, reporting to the Managing Director, provides a great opportunity for a motivated individual who enjoys a challenge to apply their skills and experience to generating new business from a large database of existing customers. The successful applicant will join a small sales office, working alongside our Sales Manager & Estimator, and, after product training, be responsible for the following.

* Helping to increase sales

* Managing & retaining our established customers

* Identifying opportunities for new business from our existing customer database

* Identifying opportunities from new website customers

* Identifying product gaps

* Ongoing tele-marketing research to provide a better understanding of our customer’s needs

* Obtain information regarding competition and provide feedback on pricing and products

Specifically, you'll need to:

* Research and identify new business opportunities - including new markets, products and services - or new ways of reaching our existing markets

* Seek out the appropriate contact in an organisation and update our database

* Establish contact and generate opportunities

* Develop relationships with customers so that you can generate repeat business

* Understand the needs of your customers and be able to communicate that in-house

* Have a good understanding of the businesses' products or services and be able to advise others about them

* Discuss promotional strategy and activities with the marketing department

* Liaise with the finance team, warehousing and logistics departments as appropriate to ensure customer satisfaction is met

* Work with the Estimator to establish customer pricing and margins

* Manage your pipeline and provide activity and sales forecasts

* Provide customer feedback

You will need the following:

* Determination to succeed

* A minimum of 2 years of experience of new business development working in a related industry

* A strong analytical mindset capable of analysing customer accounts and identifying opportunities

* Excellent communication skills and the ability to transform customer conversations into business-driving relationships

* Exceptional customer service skills

* The ability to work as part of a small team

* A pleasant telephone manner



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