Customer Service Advisor
2 weeks ago
Do you enjoy customer service delivery?
Do you have IT skills?
Customer Service Advisor
Huntingdon
Full Time, Permanent
Monday – Friday – 37.5 hours per week - Between 8am & 6pm
Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail.
If you are computer literate and keen to learn – then our client offers great training and support - including mentoring to ensure that you develop.
Skills Required:
Strong focus on delivering the very best customer service at all times
Effective communicator with a great telephone manager and the ability to build rapport
IT skills to update database
Team player
Main Duties:
Dealing with all incoming telephone and email queries
Providing efficient and accurate support
Accurate message taking
Basic administration
Forwarding relevant internal paperwork
Updating customer records
Benefits:
25 days holiday
Annual bonus scheme
Annual personal review
Seasonal flu jabs
Team building events
7% employer pension contribution
Wide range of development and training
Employee assistance programme
Income Protection Scheme
Dress down Friday
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business
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