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Customer Service Advisor
3 months ago
Would you like to work for a market-leading organisation? Do you have previous office based customer service experience? Would you like to be part of a great team environment?
Think Specialist Recruitment are pleased to be working with a great organisation based within the St Albans area. We are looking for a Customer Service Administrator to join a growing team on a temp-to-perm basis.
The company have won a huge contract and are looking to get a new team member on ASAP to help with the increase in volume of customer support required.
The company are expanding their teams which makes it a perfect time to join their growing organisation.
£12.60 - £15.80ph depending on experience
Monday - Friday - standard office hours & hybrid working
Temp-to-perm (within 3 months)
Onsite parking
Some of the duties will include:
Support the customer order process
Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
Process all deliveries for all orders placed online
Reply to emails in a timely and professional manner
Provide a high level of support to customers throughout the process
Handling customer queries and problems as they arise
Working well as part of a team
Contact customers if there is an issue with their delivery
The suitable candidate:
Previous experience within office based customer service
Available for work ASAP
Strong communication skills on all levels
Great written communication skills
Ability to work well as part of a team
Can commute to the St Albans area
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support