Customer Service

2 months ago


Daventry, United Kingdom The Recruitment Co Full time

Customer Services & After Sales Administrator
Salary negotiable dependent on experience
Daventry, Northants
Monday to Thursday 8.30am until 5pm & Friday 8.30am until 4pm
Permanent

Our long established Daventry client is looking to recruit a permanent Customer Services & After Sales Administrator.

Customer Services & After Sales Administrator responsibilities:

Providing a warm and friendly first point of contact as a representative of the company to all external contacts
Processing of sales orders accurately in a timely fashion inclusive of sending order confirmations complete with accurate shipment dates
Processing of credit card payments via virtual terminal
Accurate recording of all customer contact and relevant details within the company contact database (Microsoft Dynamics 365)
Releasing orders for shipment to the warehouse accurately and in a timely manner
Relaying delivery date changes / updates to customers as and when required
Troubleshoot customer issues maintaining control and ensuring full communication with the customer to final resolution
Generating quotations for customer requirements and follow up where necessary recording feedback from customers and liaising with managers to ensure we remain competitive in the market
Gradual development of technical product information and applications
Where required, delivery and re-stocking of consignment cupboards within customers premises
Sourcing of customer requested items from our existing vendor base and beyond where necessary
Placing purchase orders with vendors for special order and drop ship requirements
Processing paperwork for system generated inventory purchase orders
Accurate recording of all vendor contact and relevant details within the company ERP system (Microsoft Navision)
Gradual ongoing development of technical product information and applications
Fully conversant with works order system and office procedures
Assist other team members with transactions when required in other departments
Assisting to develop the business in general
Providing a warm and friendly first point of contact as a representative of the company to all external contactsCustomer Services & After Sales Administrator requirements:

Previous experience in customer service environment essential
Reliable, good organisational skills, enthusiastic and conscientious
Excellent communication skills
Happy to learn & train on the technical aspect of our clients productPlease apply with a copy of your CV in the first instance

CPDaventry

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow



  • Daventry, United Kingdom Rocket Staffing Group Full time

    An opportunity has arisen for a customer service advisor/ administrator to join a vibrant team based in Daventry. **Position: Customer Service Advisor /Administrator** **Start times**: Monday - Friday 08:00 - 17:00 **Salary**:£12.00 per hour **Duties will include**: - Answering customer calls - Providing online support to customer chats in a timely and...


  • Daventry, United Kingdom KKC Kart Components Full time

    KKC Kart Components is a small, family-owned business dedicated to providing high-quality go karting components and exceptional customer service. With our commitment to excellence and a passion for the sport, we have built a strong reputation within the go karting community. As we continue to grow, we are seeking a skilled and motivated Customer Service...


  • Daventry, United Kingdom Recruitment Heroes Ltd Full time

    Customer Co-Ordinator NN1 – Daventry £26,000 p/a I am looking for an exceptional customer service professional to join my client. The role will work closely with the senior management team to ensure seamless customer journey and contribute to overall business growth. About the job... * Incoming customer inquiries via phone, email, and other...


  • Daventry, United Kingdom Fidelity Fulfilment Full time

    We are **Fidelity Fulfilment**. We are a leading provider of specialist warehousing and supply chain services based in Daventry. Our business has reached an exciting stage in its life with rapid expansion. With sites in the UK, US, and Netherlands, we offer a diverse range of services including Automotive warehousing, 3PL pick & pack operations, e-commerce...


  • Daventry, United Kingdom Fidelity Fulfilment Full time

    We are **Fidelity Fulfilment**. We are a leading provider of specialist warehousing and supply chain services based in Daventry. Our business has reached an exciting stage in its life with rapid expansion. With sites in the UK, US, and Netherlands, we offer a diverse range of services including Automotive warehousing, 3PL pick & pack operations, e-commerce...


  • Daventry, United Kingdom Bridge of Hope Full time

    **Customer Service Advisor** **Temporary** **Daventry** **Salary will be D.O.E** **Holiday Cover** **Wednesday 20th March until Friday 22nd March on the Job training** **Monday 25th March to Thursday 28th March Job cover** Our longstanding client are requiring holiday cover for their offices in Daventry.Full on the role training will be given. You will...


  • Daventry, United Kingdom Recruitment Heroes Ltd Full time

    Customer Co-OrdinatorNN1 – Daventry£26,000 p/aI am looking for an exceptional customer service professional to join my client.The role will work closely with the senior management team to ensure seamless customer journey and contribute to overall business growth.About the job... * Incoming customer inquiries via phone, email, and other communication...


  • Daventry, United Kingdom DHL Full time

    **Contract Type**:Permanent (Full-Time) **Shift patterns**:0600 - 1400/0800 - 1600/1000-1800 **Shifts**:Monday to Friday **Location**:Daventry - NN6 7GW DHL, an award-winning leading supply chain business is seeking an experienced Customer Service Clerk to play a vital role within our Customer Service Team. **WHAT DOES THE ROLE ENTAIL?** As part of your...


  • Daventry, United Kingdom The Staffing Network Limited Full time

    **Customer Service Advisor** **Based in Southam** **Monday - Friday** **08:30 - 17:30** The Staffing Network are proud to be recruiting for a customer service advisor for their client based in **Southam** The purpose of this role is to build and maintain lasting relationships with existing clients to maximise client expenditure. This role will expose...


  • Daventry, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: Transport Customer Services Location: Daventry Contract Type: Permanent (Full-Time) Shift pattern: Mon-Fri 37.5hrs per week (09:00-17:00) Criminal Check required: No Customer Contract: JD Wetherspoon **Salary**: £21,450 Are you a motivated, organized individual seeking a challenging and rewarding...

  • Customer Service Clerk

    2 months ago


    Daventry, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: Transport Customer Services Location: Daventry Contract Type: Permanent (Full-Time) Shift pattern: Mon-Fri 37.5hrs per week (09:00-17:00) Criminal Check required: No Customer Contract: JD Wetherspoon Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced...


  • Daventry, United Kingdom KKC Kart Components Full time

    **Responsibilities**: - Customer Service:_ - Greet and assist customers in a friendly and professional manner. - Provide product information, answer inquiries, and offer guidance to customers. - Ensure high levels of customer satisfaction by addressing and resolving any issues or concerns. - Maintain a clean and organized sales floor, ensuring products are...


  • Daventry, United Kingdom Multi-Color Corporation Full time

    **Multi-Color Corporation (MCC) Daventry** - Wine & Spirits / Healthcare **Job Title: Customer Service Representative (CSR)** **Competitive Salary** **Full Time Permanent position 37.5 hours** **Work Pattern**: Monday to Friday 8.45am - 5.15pm with an hour lunch **We offer**: 3 schemes Flexi working - start early/start late - 7am/10am Flexible working...


  • Daventry, United Kingdom Multi-Color Corporation Full time

    **Job description**: **Multi-Color Corporation (MCC) Daventry** - Wine & Spirits / Healthcare **Job Title: Customer Service Representative (CSR)** **Competitive Salary** **Full Time Permanent position 37.5 hours** **Work Pattern**: Monday to Friday 8.45am - 5.15pm with an hour lunch **We offer**: 3 schemes Flexi working - start early/start late -...


  • Daventry, United Kingdom Ten Live Group Full time

    **Ten Live Group are working in partnership with one of our clients, a global manufacturing company, to recruit for a Customer Service Representative on a full time permanent basis.** **Work Pattern**: Monday to Friday 8.45am - 5.15pm with an hour lunch (37.5 hours) **We offer**: - 3 schemes to choose from -_ - Flexible starting times - start early/start...


  • Daventry, United Kingdom Ten Live Group Full time

    **Ten Live Group are working in partnership with one of our clients, a global manufacturing company, to recruit for a Customer Service Representative on a full time permanent basis.** **Work Pattern**: Monday to Friday 8.45am - 5.15pm with an hour lunch (37.5 hours) **We offer**: - 3 schemes to choose from -_ - Flexible starting times - start early/start...


  • Daventry, United Kingdom GXO Logistics, Inc. Full time

    Pay, benefits and more: As a Customer Service Administrator, you’ll receive An annual salary of up to £24,900 In addition, you will receive 25 days holiday plus 8 bank holidays Flexible dental insurance plans A company sponsored pension scheme A 24/7 online GP service, life assurance and...


  • Daventry, United Kingdom DHL Full time

    **Contract Type**:Permanent (Full-Time) **Shift patterns**:0700 - 1500/0800-1600/0900-1700. **Shifts**:Monday to Friday **Location**:Daventry - NN6 7GW DHL, an award-winning leading supply chain business is seeking an experienced Customer Service Team Leader to play a vital role within our Customer Service Team. **WHAT DOES THE ROLE ENTAIL?** As part of...


  • Daventry, United Kingdom Bush & Company Rehabilitation Full time

    Job Advert **Reports Customer Service Administrator** **Daventry with hybrid working offered** A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life-changing injuries and supporting the legal and insurance industry to care for clients. As a member of our team,...


  • Daventry, United Kingdom Roadchef Full time

    **Customer Experience Leader - McDonalds** Matt, our Site Director at Watford Gap Motorway Service area on the M1 Motorway, near Daventry is looking to recruit a Customer Experience Leader to join his expanding McDonald’s team. If you’ve ever wanted to know how to make the perfect Big Mac or find out the four different shapes of a chicken nugget, this...