Operational Contingency Team Coordinator

1 month ago

Lower Lemington, United Kingdom Securitas Full time

The overall purpose of this role is to ensure that the relevant number of trained Operational Contingency Crew (OCC) are available if required. This will be achieved by ensuring that all Initial and Refresher training courses are planned, organised and fully attended in line with the required numbers for the relevant contracts.

In addition, all data and information relating to the OCC team must be accurately recorded and readily available to update the relevant key management team at any time. The data will clearly define the 'state of readiness for deployment', highlighting shortcomings and solutions.

Recruitment Coordination

Coordinate and overview the recruitment of OCC, working with the Screening Department.
Ensure that the current advertisement is accurate and up to date, review all CVs selecting candidates that meet the set criteria.
Conduct relevant interviews, ensuring that the candidate is fully aware of the role, the level of fitness / health and commitment required.
Overview the Onboarding process working alongside the Screening Department, to ensure that candidates are fully screened in time to attend the relevant courses.
Attrition Analysis should be tracked monthly, highlighting trends and levels, providing information that may require changes to recruitment.Training Courses & Administration

Liaising with the FSSM, data should be collated to determine the number of Initial and Refresher training courses that need to be planned well in advance for all disciplines, annually.
Ensure that the relevant up to date 'Joining Instructions' are issued to crew well in advance of the training course, accommodation is booked.
Collate all information required to order PPE and uniform for course attendees well in advance, liaise with the Supplier accordingly.
Coordinate appliance service inspections schedule with third-party supplier, ensuring adequate resources are available to facilitate OCC training courses.
Ensure that a member of the Fire Division is present during courses to Welcome the crew, issue uniform and complete relevant paperwork.
Collaborate with the training provider during the course, to deal with any issues that arise / situations that arise.
Report equipment / vehicle defects through the correct reporting procedure.
Roster crew, update the Uniform Issue Log, update expenses on Concur and ensure all relevant paperwork from the course is completed.
Overview and track all financial processes for the OCC, including the payment of crew, uniform, PPE, courses, accommodation, expenses etc.
Working with the relevant management team ensure that the relevant structure, processes and administration are in place in preparation for a deployment.Data Analysis and Contract Performance

Working with the SFFM, produce a Monthly Dashboard Report to provide an accurate overview of the 'state of readiness' for deployment, highlighting risk areas and solutions / options.
Liaise and work with relevant personnel, to ensure that all OCC Manuals, Flow Charts and Deployment paperwork are kept up to date in readiness for deployment.
In the event of OCC deployment, be prepared for extended hours of work at operational bases as required, working with the FSSM.

Essential Skills

Excellent written and verbal communication skills
High level of customer service, the ability to converse at all levels
Excellent organisation and multi-tasking, with the ability to prioritise tasks in a fast-moving environment
Professional image and work ethos
Leadership skills and the ability to negotiate
Analytical skills with attention to detail
Strategic thinking (planning and forecasting)
Be able to manage own workload and use initiative
Team player and commitment to working within a team
Ability to network and forge good relationships internally and externally
Intermediate / Advance knowledge level in the use of MS Office, specifically Outlook, Word, Excel & SharePoint

Desirable

Previous experience in recruitment role - sifting applications, interviewing etc.
Previous administration experience within a busy administrative/coordination post
Previous experience in the service sector

DE&I

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars:

how you join us and develop your career
the way we lead our teams
fair pay and benefitsTo achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website

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