Contact Centre Team leader

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact centre consultant To achieve customer and client KPI targets in relation to all contacts received...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact Centre Agent To achieve customer and client KPI targets in relation to all contacts received via...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact Centre Consultant To achieve customer and client KPI targets in relation to all contacts received...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Contact centre agent To achieve customer and client KPI targets in relation to all contacts received via...

Job Title: Contact Centre Experience ManagerWe are seeking an experienced Contact Centre Manager to lead our client's team based in an undisclosed location. This is a fantastic opportunity for a motivated individual with a proven track record in managing contact centre operations to join our company.Key Responsibilities:Oversee the daily operations of the...

About KBR and the ProjectKBR Government Solutions delivers fast-paced, diverse projects in Europe, the Middle East, and Africa for clients including UK and overseas Governments.We work on defence, infrastructure, facilities management, and construction projects with a wide range of tasks and varied work every day.The RoleOur busy contact centre has various...

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Contact Centre ConsultantJob Description:Start Date: 2nd DecemberHours: Full Time 37.5 per week between 8:30am -...

About KBR and the ProjectKBR Government Solutions delivers unique, fast-paced and challenging projects throughout Europe, the Middle East and Africa – our clients include UK and overseas Governments with projects operating in defence, infrastructure, facilities management and construction sectors.The range of projects and programmes we work on are...

Job Introduction **About this role** Sodexo have a great opportunity for you to join our busy team as a **_Helpdesk Team Leader _**in **Swindon**.** Working in partnership with a high-profile blue light service organisation within the customer experience property help desk, you'll be interact with our helpdesk operators in providing best in class service to...

Longreach Recruitment are hiring an MI Development & Resource Planning Manager for a multi-channel contact centre operation. Remuneration is £55’000 ~ £65’000 (Depending on Experience) + Benefits Package (40-hour week) This position will lead the MI & Resource Planning team and will be heavily focussed on the development of MI, and...

OPX Recruitment are recruiting for a late shift Team Leader working for our client, a national fufilment centre based in Swindon. **Benefits of the role**: - Online payslips - Weekly pay - 28 Days paid annual leave pro rata - £13.00 - £13.50 Per Hour DOE - 13.00 - 21.00 - Monday to Friday **Job Duties**: - Supervising a small PM shift team including...

We are looking for a positive, dependable person to join our small, supportive team as a Caretaker/Cleaner at Redhouse Community Centre. The role will provide regular weekend evening work, also weekday evening and weekend cover of holidays and sickness as required. It would suit somebody with free weekend time who enjoys being in social...

We are looking for a positive, dependable person to join our small, supportive team as a Caretaker/Cleaner at Redhouse Community Centre. The role will provide regular weekend evening work, also weekday evening and weekend cover of holidays and sickness as required. It would suit somebody with free weekend time who enjoys being in social...

Optimal Living Ltd. provides residential services to people with learning disabilities, complex health needs and behaviours that can challenge. The people we support are at the centre of our services and we recruit individuals who want to make a difference to the lives of others, in a positive way. The Swindon service comprises of two 5 bedded residential...

Tealith in Swindon is looking for a hard-working Team Leader to join the team. Please consider this position only if you are truly passionate about working in hospitality and are looking for a permanent position. Your responsibilities will include: - Overseeing daily operations - Ability to motivate, lead and train staff - Be a stickler for cleaning -...

Team Leader - Course Administration Management UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent £29,296 per annum plus benefits Serco have an exciting opportunity for a Team Leader to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration Management Department is responsible for supporting the planning and...

Team Leader - Tech Stores UK Defence Academy, Shrivenham Swindon, SN6 8LA Full Time, Permanent (37 hours per week) Salary £27,500 plus benefits Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff,...

Job Title: SEN Team LeaderJob Summary:We are seeking an experienced SEN Practitioner to take on the role of SEN Team Leader at our special school. The successful candidate will be responsible for coordinating our respite centre and leading the Short Breaks program.Key Responsibilities:Leading and managing the Short Breaks program to ensure safe, compliant,...

**Reporting to: Country Leaders / CMO** **Location**:Swindon The CFO Centre is the UK and Global Number 1 provider of part-time Financial Directors to SME businesses. Founded in 2001 The FD & CFO Centre is a fast-growing organisation now made up of over 1,000 people, on 5 continents, across 19 countries, and operating in 92 regions. The business is...

Operations Team Leader Night Shift - 40 hours per week 02.00 - 10.00 am Sunday-Thursday£28.142 Per annumAbout the roleOur Warehouse teams are the heartbeat of Smiths News. To ensure our warehouse departments run smooth, our Team Leaders play a key part in ensuring accuracy, efficiency and productivity across their departments and warehouses.As our...