Complaints Resolution Manager

Regulated by the Regulator for Social Housing, we provide homes for over 40,000 customers and we seek to provide housing, repairs, development and customer services of the highest quality. We encourage our customers to give us their feedback and to engage with us through a range of panels and engagement opportunities that help us to improve our service...

We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. Management of engineer’s diaries. Always follow the complaints procedure. Support the successful resolution of complaints and queries....

It’s an exciting time for us, we want to engage more customers, use their feedback well, set new standards and improve the quality and effectiveness of our complaint responses. Where services fall short of customer expectations, we want to know so we can put things right and so we can learn and improve. This role leads the Complaints and Tenant Voice...

Be the specialist contact for all Learning Management System (LMS) requests for the department, ensure that requests are relevant, logged, acknowledged and responded to in a timely manner. Develop the learning management system in ESR to support future innovation and compliance to align with service needs. Support the Workforce Systems Teams to develop...

Customer Care Co-Ordinator required for Bury St Edmunds company. The Customer Care Co-Ordinator will be responsible for ensuring that all customers receive exceptional service and support. You will serve as a point of contact for customers, handling enquiries, complaints, and resolving any issues that arise. The Customer Care Co-Ordinator will work closely...

the role. We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. Your daily duties include: * Communicating effectively with customers and tenants. * Management of engineer’s diaries. *...

The Trust’s Patient Advice & Liaison Service (PALS), are currently recruiting for a PALS Officer to join their team. As part of the Patient Experience Team, PALS supports patients and service users with any issues or concerns they may have which are related to services provided by West Suffolk NHS Foundation Trust. The post holder will be the first point...

the role. We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. Your daily duties include: Communicating effectively with customers and tenants. Management of engineer’s diaries. Always...

**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

**Operations Manager - Property Helpdesk** St Ives, Cambridgeshire, England £35k - 45k per year Permanent This is an exciting opportunity to be part of Elogbooks Facilities Management, a part of the Marlowe Software Risk and Compliance. Elogbooks is a combined CAFM and service desk solution that gives you total visibility of your supply chain, aids...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in Jersey and as such all normal working days must be carried out in Jersey. Join us as an Assistant Director - Working in Institutional Banking, you'll join a...

Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: - Perform a wide variety of Corporate administration tasks accurately and in a timely...

Newstaff Employment Services is recruiting for an ambitious Probate Manager to join a successful accountancy practice. Ability to engage with Partners/Directors and clients by telephone, email and face-to-face meetings for initial scoping of work involved and continued progression as matter evolves Preparation of all emails and letters requesting...

the role. We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. Your daily duties include: Communicating effectively with customers and tenants. Management of engineer’s diaries. ...

All interested candidates are strongly encouraged to speak to the Deputy Patient Experience Manager to understand more about the role and its requirements; please also ensure your supporting statement clearly demonstrates how you meet each aspect of the person specification to be considered for an interview. We anticipate a great deal of interest in this...

Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: - Perform a wide variety of Corporate administration tasks accurately and in a timely...

Company Description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: - Perform a wide variety of Corporate administration tasks accurately and in a timely...

Location: St Albans Salary: Competitive Salary Hours: Full Time Main purpose of the role - To take responsibility of the daily tasks within the Customer Service Department - To ensure all customer queries/complaints are dealt with quickly and efficiently in a professional manner. Primary Responsibilities - Processing of orders - Liaise with the buying...

Job Details #IJ Founded in 1859, we are an International Construction Company that strongly emphasises performance, quality, teamwork and a "hands-on” management approach to ensure client satisfaction. Family ownership for five generations has set the cultural tone for John Sisk & Son. We have been Building Excellence for over 150 years by building...