Complaints Officer

Torus are recruiting x1 Complaints Support Officer to assist with the co-ordination of complaints and customer feedback in our new Central Complaints Team. It’s an exciting time for our new team as we engage more customers, set new standards, and improve the quality and effectiveness of our complaint responses. **This is an important role in which you...

Regulated by the Regulator for Social Housing, we provide homes for over 40,000 customers and we seek to provide housing, repairs, development and customer services of the highest quality. We encourage our customers to give us their feedback and to engage with us through a range of panels and engagement opportunities that help us to improve our service...

Join us in a leadership role as a **Service Lead** at Torus Group. In this position, you'll oversee two critical areas: Tenant involvement and Complaints and Service Improvement functions. Torus Group boasts a vast portfolio of 40,000 properties, generating a turnover exceeding £220 million, and an impressive asset base exceeding £1.1...

**Complaints Administrator, St Asaph** **Part Time - Permanent** **25 Hours per week** **£23,464 per annum pro rata (£15,854)** At ClwydAlyn we put people at the heart of our business. Would you like 25 days paid holiday, with the opportunity to sell/purchase more annual leave, receive up to 8% employer pension contributions, join a Cycle to Work...

We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!. **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team. **Responsibilities**: Housing...

We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!. **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team. **Responsibilities**: Housing...

Housing Support Worker / St Helen's We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's! **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing...

Housing Support Worker / St Helen's We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's! **Purpose of the Role**: To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing...

Housing Officer Full Time - 12 hours - Hourly - £12.00 St Helens Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support...

Expert Liaison Officer Up to £30k + Bonus Full time Office based **Are you an Expert Liaison Officer, looking for a new and exciting challenge?** Our Client, a medical reporting and rehabilitation treatment service provider, working with an expert network of medical professionals, are recruiting for an Expert Liaison Officer to join their team in St...

Job description Case Handler - Personal Injury Full Time Permanent This is a prime opportunity to join a new business venture with an experienced and passionate team, involved within the medico-legal sector. The business has experienced incredible growth since its inception. The team is in need of a case handler who has a keen eye for detail and who...

Job description Case Handler - Personal Injury Full Time Permanent This is a prime opportunity to join a new business venture with an experienced and passionate team, involved within the medico-legal sector. The business has experienced incredible growth since its inception. The team is in need of a case handler who has a keen eye for detail and who...

Job description Case Handler - Personal Injury Full Time Permanent This is a prime opportunity to join a new business venture with an experienced and passionate team, involved within the medico-legal sector. The business has experienced incredible growth since its inception. The team is in need of a case handler who has a keen eye for detail and who...

Job description Case Handler - Personal Injury Full Time Permanent This is a prime opportunity to join a new business venture with an experienced and passionate team, involved within the medico-legal sector. The business has experienced incredible growth since its inception. The team is in need of a case handler who has a keen eye for detail and who...

At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester. Cromwood is seeking a Housing Officer to be the main point of...

At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester. Cromwood is seeking a Housing Officer to be the main point of...

**Complaint Handler**: To provide support to the business together with your peers, with handling and the satisfactory resolution of complaints on behalf of client companies and OPAL. **Breaches**: To administer and allocate all Regulatory and ISO Breaches, ensuring completeness and corrective actions (if any) are recorded. To work with the Compliance...

**Complaint Handler**: To provide support to the business together with your peers, with handling and the satisfactory resolution of complaints on behalf of client companies and OPAL. **Breaches**: To administer and allocate all Regulatory and ISO Breaches, ensuring completeness and corrective actions (if any) are recorded. To work with the Compliance...

We require an experienced call handler to work part time Monday to Friday 9am to 3pm for our Helpline call centre office in ST Helens, Merseyside. You will be required to answer all telephone calls, deal direct with drivers and our London Office dealing with House to House charity bag collection queries. You will work helping the Complaints Manager and...

Job Introduction We have an exciting opportunity for an experienced customer service professional who is driven to provide a positive and 5* Customer experience to join our Customer Care team within the Merseyside region. This role is responsible for delivering the best customer experience through customer-centric communication, advice, support and...