Quality Administrator Quality Administrator

2 weeks ago

London, United Kingdom Jones Lang LaSalle Incorporated Full time

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
PMO Administrator
This job contributes to JLL client success by providing business expertise in identifying and designing improvements on processes, application(s) or database system(s) for JLL clients. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training.
Has a thorough understanding of the general PMO processes to support and anticipate impact to the business.
Ability to engage and work cross functionally to develop upstream system and business process changes that ensure data integrity and minimise risk to business unit and financial results.
Work with the Project Management, Finance and Operations to ensure coordination of templates and deadlines, reporting requirements and timely completion of documents.
Work with the Project Management Operations to develop reporting tools and templates to effectively drive the business for Operations while incorporating Best Practices and Finance requirements.
Develops recommendations and coordinates issue resolution with appropriate parties based on business unit priorities. Analyses current processes, tools, system or database and makes recommendations for development, improvement or simplification. Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects.
Collaborates with business groups to develop appropriate training materials to support the needs of the functional area. Provides on-going end-user systems training to ensure continued and correct use of processes and applications and to roll out new tools and procedures.
Supports the development of new and improved processes, tools and system enhancements to support business unit requirements.
Maintains the integrity and the functionality of business unit systems by performing system and database audits. Monitors system performance; analyses problems and recommends solutions. Researches, design and schedules standardized reports or create adhoc reports or data queries to support the business unit. Ability to communicate clearly and concisely, both orally and in writing
Ability to effectively work cross functionally with local and remote JLL clients
Proficiency with Microsoft Office Suite and Google Suite
Training and presentation skills
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
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