IT Support

1 month ago

London, United Kingdom AUTEL Energy - Europe Full time

AUTEL is hiring Technical Support in the United Kingdom About Autel：
Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel products and services reach more than 70 countries and regions including the United States, Germany, the United Kingdom, and Australia. Autel is one of the world's leading providers of automotive intelligent diagnostics, inspection and TPMS products and services. Riding the tide of intelligent automotive, IoT, and new energy, and applying big data and AI technology to integrate repair information and repair cases, Autel is committed to becoming a global leader in providing automotive maintenance solutions that seamlessly integrate device, cloud, big data, and artificial intelligence, while continuously building the digital ecosystem and exploring new opportunities in intelligent driving and new energy.
Autel Intelligence has global offices including New York, California, Munich, Venice, London, The Hague, Paris, Dubai, Kanagawa, São Paulo, Shenzhen, Changsha, and Xi’an with more than 2,000 employees.
Autel New Energy ( is the son-company of Autel, which was founded in 2021. Autel New Energy is aimed to the blooming Electrical Vehicle (EV) market. The business areas including EV battery monitoring, EV chargers and EV diagnose software and tools.Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery.
Responsible for customer problem collation, summary, analysis, promote R & D improvements and upgrades;
The production of product technical information and training and compilation of repair cases.

Bachelor degree or above, 1 year or above related work experience, electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering and other science and technology majors;
charging pile, new energy industry work experience is preferred;
Fluent in English, other European languages preferred.
Office location and entry time:
ASAP

Autel Intelligence 成立于2004年，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务。Autel的产品和服务覆盖70多个国家和地区，包括美国、德国、英国和澳大利亚。Autel是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。
Autel Intelligence在全球设有办事处，包括纽约、加利福尼亚、慕尼黑、威尼斯、伦敦、海牙、巴黎、迪拜、神奈川、圣保罗、深圳、长沙和西安，共有2000多名员工。

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