Onsite Support Engineer

3 weeks ago


London, United Kingdom Just IT Full time

Are you looking for an exciting new role?
About the Company
Our client is one of the UK's best Managed Service Providers. They are looking for an On-Site Engineer to work on their client site based in Battersea, London. This role provides an excellent opportunity to work in a fast paced environment and to learn on thejob. Our client is looking for someone who has a passion for IT and helping others. You will be the first point of contact for all IT related inquiries.
Your technical responsibilities will include but not be limited to:

- Providing remote and onsite second-line support
- To support the client team to resolve issues that come into the service desk acting as a point of escalation for more challenging issues
- Ensure incidents are resolved in a timely manner to meet defined service level targets
- To provide proactive management and maintenance of deployed customer solutions to ensure effective delivery performance and operation
- Proactively resolve any IT related queries
Essential Skills and personal qualities
- Strong understanding of PC hardware
- Strong understanding of networking & routing
- Good understanding of Active Director
- Good understanding of all Microsoft technologies
- Excellent written and verbal communication skills both



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