1st - 2nd IT Line Support Analyst

1 week ago


United Kingdom The ONE Group Ltd Full time

IT Support Analyst £28k - £31k
We are looking for an experienced hands-on IT Support Analyst to join a client based in Cambridge on a permanent basis. Working as part of a small IT team you will provide 1st-2nd Line support to the organisation’s user base. Working in an autonomous environment, you will take ownership of tickets, yet still have support around you to escalate to.

For this role we are ideally looking for someone with a broad set of skills across 1-2nd line support, desktop support + any experience supporting servers, or the network would be very beneficial.

1-2nd line IT Support
~ Desktop Support
~ Network support
~ IT Project work


Experienced IT Support professional (4+ years)
Experience supporting Windows 7-10, Hardware and Software support, Active Directory
Happy to be in the central Cambridge office 5 days a week
This is a great opportunity for someone to utilise their previous skills and experience, but also gain exposure to a wide range of technologies in a dynamic environment, all within a company that offers a fantastic working culture.

Overseas candidates, graduates or those without the full right to work and remain in the UK will sadly not be considered.



  • United Kingdom Rethink Full time

    Service Support Analyst – 2nd/3rd Line Support Chessington- Hybrid Contract to Perm Immediate start I am currently recruiting on behalf of a Leading Pharma and Supply Chain Organisation in Surrey for a Service Support Analyst to join them on a contract-to-perm basis. We are essentially seeking a Service Support Agent (2nd/3rd line support) to be...


  • United Kingdom Britannia Global Markets Limited Full time

    Company Background Britannia Global Markets is a global financial group offering banking, securities and investment management services, providing a wide range of bespoke financial services to a substantial and diversified client base that includes corporations, financial institutions, and individuals. With more than 120 years of banking tradition, the...


  • United Kingdom Britannia Global Markets Limited Full time

    Company Background Britannia Global Markets is a global financial group offering banking, securities and investment management services, providing a wide range of bespoke financial services to a substantial and diversified client base that includes corporations, financial institutions, and individuals. With more than 120 years of banking tradition, the...


  • United Kingdom Principal IT Full time €30,000

    2nd Line IT Support - Brandesburton - £30,000 They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction. Completing builds of laptops, mobile...


  • United Kingdom Principal IT Full time €30,000

    2nd Line IT Support - Brandesburton - £30,000 They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction. Completing builds of laptops, mobile...

  • 2nd Line IT Support

    1 week ago


    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support – Brandesburton - £30,000 Principal IT are working exclusively with a company based in Brandesburton. Our client pride themselves on been are proper people based business. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth through recent months and...

  • 2nd Line IT Support

    2 weeks ago


    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support – Brandesburton - £30,000 Principal IT are working exclusively with a company based in Brandesburton. Our client pride themselves on been are proper people based business. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth through recent months and...


  • United Kingdom Intellect Group Full time

    IT Support Engineer – MSP – Borehamwood I’m recruiting on behalf of my client, an IT Solutions firm based in Borehamwood for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365...


  • United Kingdom Intellect Group Full time

    IT Support Engineer – MSP – Borehamwood I’m recruiting on behalf of my client, an IT Solutions firm based in Borehamwood for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365...

  • 2nd Line Support

    3 weeks ago


    United Kingdom VIQU IT Recruitment Full time €35,000

    2nd Line IT Support Engineer VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential...


  • United Kingdom VIQU IT Recruitment Full time €35,000

    2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology....


  • United Kingdom Hamilton Barnes Full time €25,000 - €30,000

    Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP. Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business....


  • United Kingdom Hamilton Barnes Full time €25,000 - €30,000

    Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP. Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business....


  • United Kingdom Brown & Brown Europe Full time

    Application Support Analyst Fixed term contract –9 months Location: Borehamwood - ONSITE Package: Negotiable + Benefits Hamilton Fraser is a leading provider of specialist insurance and service solutions across various industries. We are seeking a talented and motivated individual to join our Technology Solutions (IT) division as an Application...


  • United Kingdom Brown & Brown Europe Full time

    Application Support Analyst Fixed term contract –9 months Location: Borehamwood - ONSITE Package: Negotiable + Benefits Hamilton Fraser is a leading provider of specialist insurance and service solutions across various industries. We are seeking a talented and motivated individual to join our Technology Solutions (IT) division as an Application...

  • IT Support Technician

    3 weeks ago


    United Kingdom Bells IT Support Full time

    Our company is seeking a skilled 3rd Line IT Technician to join our small but growing IT team. The ideal candidate will be responsible for managing and maintaining our customers' IT infrastructure, as well as providing advanced technical support and troubleshooting to end-users and other IT staff. The role requires a strong understanding of networking,...


  • United Kingdom RedRock Resourcing Full time

    Junior Support Engineer - Liverpool - Benefits and Development! A leading UK supplier of integrated healthcare solutions to the NHS in the Liverpool area requires a Junior Support Engineer to join its fantastic growing team. Proven experience in support: Android and iOS ~ 1st/2nd Line support role experience (Desirable) ~ Experience installing Android and...


  • United Kingdom RedRock Resourcing Full time

    Junior Support Engineer - Liverpool - Benefits and Development! A leading UK supplier of integrated healthcare solutions to the NHS in the Liverpool area requires a Junior Support Engineer to join its fantastic growing team. Proven experience in support: Android and iOS ~ 1st/2nd Line support role experience (Desirable) ~ Experience installing Android and...

  • IT Support Analyst

    3 weeks ago


    United Kingdom Bells IT Support Full time

    Our company is seeking a skilled 3rd Line IT Technician to join our small but growing IT team. The ideal candidate will be responsible for managing and maintaining our customers' IT infrastructure, as well as providing advanced technical support and troubleshooting to end-users and other IT staff. The role requires a strong understanding of networking,...

  • 2nd Line Engineer

    3 weeks ago


    United Kingdom IP Source Ltd Full time €40,000

    2nd Line Engineer Up to £40,000 Bristol / Hybrid We are fortunate to be working with a leading provider of expert business IT solutions, consultation, training, and support is committed to delivering a comprehensive range of IT services with a personal touch. Specializing in Infrastructure Modernisation, Workspace Transformation, Security, Training, and...