Network and IT 2nd Line Support

1 week ago


United Kingdom Principal IT Full time €30,000

2nd Line IT Support - Brandesburton - £30,000
They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction.
Completing builds of laptops, mobile phones and iPads
To be proactive and observant with any potential security risks
To contribute and manage strategic projects as identified by the Service Desk Manager
Good working knowledge of MS Windows - Ideally workplace specific
Understanding of Windows Server, MS Exchange and AD (Users and Computers)
Experience of Mobile Device and Application Management across Microsoft, Apple & Android Platforms
ITIL Foundation Certified
10% employer contributory pension scheme
~ 5% annual bonus
~25 days holidays + BHs
~Annual salary reviews and increases
~ Employee wellbeing app - points that turns into discount codes for retail & leisure etc

If you are interested in hearing more about this 2nd Line IT Support position or interested in applying for the role please follow the link below or contact Principal IT Directly.


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