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2nd Line Engineer
2 months ago
2nd Line Engineer – 24/7
Onsite in Poole - Shift pattern 4 on/4 off – Days (7am/7pm) and Nights (7pm/7am)
Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer
We're currently recruiting for 2nd Line Engineers to join an award-winning Managed IT Services company part of their latest recruitment drive
Key Tech - Server, Microsoft Modern Workplace & Cloud technologies
Providing 2nd Line. With a focus on delivering exceptional customer service, you'll uphold our company Service Level Agreements and contribute to the success of our Service Desk Team.
Experience, Qualifications, Personal Attributes
- 1+ year of Service Desk IT Support experience.
- MSP Background
- M365, Azure, Intune, Autopilot, Citrix …
- Keen to learn Cyber Security
- Excellent knowledge of Microsoft Operating Systems and networking principles.
- Strong interest and experience in IT services, solutions, and technology.
- Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers.
- Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.).
- Eagerness to develop technical and customer service skills, coupled with excellent communication and time management abilities
Please apply and get in touch today