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2nd Line Engineer

2 months ago


United Kingdom IP-People Full time

2nd Line Engineer

Are you ready to join an award-winning MSP Company as a 2nd Line Support Engineer

PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP

We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company part of their latest recruitment drive

Key Tech - Microsoft Modern Workplace & Cloud technologies – Intune/Autopilot

Job Purpose

Providing 2nd Line IT support to our valued end-users. Proactively resolve issues, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you'll uphold our company Service Level Agreements and contribute to the success of our Service Desk Team.

Experience, Qualifications, Personal Attributes

  • 2 years of Service Desk IT Support experience.
  • MSP Background
  • M365, Azure, Intune, Autopilot, Citrix …
  • Excellent knowledge of Microsoft Operating Systems and networking principles.
  • Strong interest and experience in IT services, solutions, and technology.
  • Proficiency in PC's, servers, email, telephony, backup, Firewalls, switching, and routers.
  • Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.).
  • Eagerness to develop technical and customer service skills, coupled with excellent communication and time management abilities

CONSIDERING IMMEDIATELY AVAILABLE CANDIDATES.

Please apply and get in touch today