Remote 2nd Line Support Engineer
1 month ago
Cambridge (Hybrid)
Are you a skilled IT professional with a passion for cloud technologies? We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems.
Provide technical support and troubleshooting for escalated issues from the 1st Line support team.
Diagnose and resolve technical hardware and software issues across a variety of platforms and systems.
Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
Collaborate with other team members to improve efficiency and effectiveness of IT operations.
Extensive experience working with O365, Azure, and Active Directory, Networking.
Microsoft Certified: To apply, please submit your CV for immediate consideration.
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