First Line Support Analyst

2 weeks ago


Cambridge, United Kingdom Eclectic Recruitment Full time

We are delighted to be working with this Cambridge based company. They are recruiting for a First Line Support Analyst to join their team on a full time, permanent basis with opptions of hybrid working.

**Key responsibilities will include**:

- Developing and maintaining the IT systems
- Providing 1st and 2nd line support for more complex issues
- Microsoft and Mac OS system administration
- Being the first point of contact for technical issues
- Experience in similar role (1-2 years)
- Proficient in SharePoint, Azure Active Directory and M365
- Excellent troubleshooting abilities
- Strong communication skills
- Excellent attention to detail and organisational skills
- Full UK drivers’ licence (essential)



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