IT Support Analyst

4 weeks ago


Cambridge, United Kingdom Pure Resourcing Solutions Full time

**IT Support Analyst**
Cambridge
Hybrid (4 days on site)
£26,000 - £32,000

**Responsibilities**:

- Provide full helpdesk support to all staff across the business.
- Strong hardware skills including laptops, printers, and scanners.
- Managing and implementing changes on the company’s network infrastructure
- Onboarding new starters
- Knowledge and understanding of VPN technology.
- Basic awareness of data networking

**Key Skills**:

- Windows 10 knowledge essential and Apple knowledge desirable
- Experience with both on-prem and cloud technologies
- Knowledge of office 365, AD, Azure and networking is highly desirable.
- Minimum of 2/3 years in an IT position
- Previous experience working within a helpdesk environment would be ideal.



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