IT Systems Administrator 2nd line, Windows, IT Support
4 weeks ago
Education Requirements - Graduate Calibre
Industry - Software House
Benefits - Shares / Bonus / Pension / Secure Comp / Broad Role
This role sits within a well-established computer software company, specialising in the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability.
The Company offers very good working conditions and competitive salaries, plus benefits including an excellent pension scheme and share option scheme.
The role will involve day to day IT Support Tasks with occasional participation in on-going major Infrastructure projects. Proven experience in providing Technical Support.
Troubleshooting 2nd line / 3rd line IT support tickets
Office 365 Administration
Commissioning new users’ equipment and AD accounts
Maintaining an asset register of IT Equipment
Pro-active Monitoring of Critical Infrastructure including security, resource utilisation levels and backups.
Server Administration Tasks in Exchange, Active Directory and Hyper-V
Project work to implement recommendations from IT Management to improve existing processes or create new ones.You will be working within a small and busy Help-desk team to provide support to internal users across the UK. You should be comfortable with everything from basic IT orientation for users, through to the more complex user support requests on Windows 10 Laptops and Windows Server. You will also be tasked with setting up Windows desktop and server systems from scratch, including installing hardware upgrades.
It requires a total commitment to looking after the interests of the Company and its reputation in continuing to provide a first-class service. Experience Requirements / Skills The successful candidate will have significant experience of Windows 7/10 with experience of Server 2012 - 2019. Office 365
Microsoft Azure AD and Azure in general
Hyper-V Server Administration
Experience with wired and wireless networks
Experience in diagnosing and fixing networking issues
Microsoft Exchange
Microsoft Teams
Microsoft OneDrive
Microsoft Visual Studio
Microsoft SharePoint
SQL Server databases
Firewall configuration
Configuring Storage Area Network devices
iSCSI networking
The role is applicable only for a person who is looking for a long-term career development opportunity.
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