Housing Contracts Manager

2 weeks ago


Portsmouth Hampshire, United Kingdom Southern Housing Full time

Reporting to the Head of Direct Works, youll be an essential member of the team providing a comprehensive, efficient and responsive property service function to all teams. The primary focus is on delivery of repairs and maintenance on day-to-day, projects service provided across this team.
Youll lead on delivering an efficient, responsive and quality service to ensure all repairs are delivered on time, within budget and to a high standard. Youll provide clear structure and support to Contractors in managing repairs effectively from issue to completion and final quality assurance. You will also be responsible for the direct delivery of work including but not limited to repairs and maintenance, HHSRS, complaints and any tasks that would enhance the service to our residents.
Your main base will be Hooper Court, Portsmouth, with travel required across Hampshire, Surrey, Berkshire and Sussex. Youll have the option to work in a hybrid way when appropriate and as agreed with your manager.
A proven track record of successfully managing repairs service at contract management level, where customer satisfaction is at the heart of service delivery minimum of 2 years experience.
A thorough working knowledge of all the statutory and regulatory rules and/or codes of practice that underpin the delivery of an efficient and effective property related direct labour service.
A thorough understanding and commitment to ensure that all relevant health and safety statutory obligations and methods of good practice are effectively incorporated within all operations and that regularly, health and safety meetings are attended to promote and improve our systems and processes to ensure the safety of our staff, residents, contractors and members of the public.
A full UK driving licence & access to a vehicle.
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their ownA career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Pension
Life assurance
Healthcare cash plan
Eyecare & dental
Birthday leave
Retailers discounts
Cycle to work
Buy & sell annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion and Diversity
Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual.



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