Intensive Housing Management Officer

7 months ago

Hampshire, United Kingdom A2Dominion Housing Group Ltd. Full time

**Intensive Housing Management Officer**

**Salary: £**24,598 - £25,892 pro rata based on 35 hours per week**

**Type: Permanent, Part Time (21 hours per week)**

**Location: Staple Gardens, Winchester**

**About the role**

We’re searching for an** Intensive Housing Management Officer** to join our friendly and hard-working team at A2Dominion. In this role you would be based at Northgate Place, where you will work with adults with learning and physical disabilities.

**Key responsibilities**:

- To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.
- To help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g., patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g., visitor log books, maintenance reporting, etc).
- To direct service contractors as required, helping to ensure an efficient and cost-effective service is delivered to residents and to the organisation as a whole.
- To be a key holder for the building and to allow/supervise access as appropriate.
- To assist the Housing Team with viewings and sign-ups.
- To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate
- To regularly monitor the general safety and wellbeing of residents including sign-posting and referral of residents to support service services where appropriate.
- To report any concerns relating to safeguarding of vulnerable people using the correct procedures.
- To develop and maintain constructive relationships with residents, care and support providers, commissioning bodies and others from Line management

At A2Dominion Care & Support we are transforming our services to being person-centred within a psychologically informed environment. If you’re not sure what this means - don’t worry as you’ll receive full training as part of your induction.

**More about you**:
You won’t necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable.

For example, you may have:

- Willingness to undertake professional development
- Experience of a customer facing role
- Experience of maintaining buildings, health and safety requirements including regular inspections and monitoring
- Basic knowledge of welfare benefits, housing benefits and leasehold management.
- Good level of computer literacy, able to utilise Word, Excel, Outlook and internet to maximise the efficient uses of resources.
- Excellent verbal written communication and interpersonal skills.
- Experience of working with vulnerable people and community groups.
- Educated to GCSE level or equivalent in Maths & English (Grades A* - C)
- You will need to have a ‘can-do’ attitude, at times rolling up your sleeves to help your team to get stuff done. No two days are the same in supported housing, and flexibility is the key
- You **must** have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
- You should be able and willing to work flexibly across similar Care & Support services (transport costs reimbursed) in support of colleagues elsewhere - remember, this works both ways

**About us**

We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

**Choosing us is easy**

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

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