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Sales Administrator
4 months ago
About the Company
Proactive Personnel is recruiting for one of the UK s leading manufacturers and suppliers of a wide range of quality products for luxury marine craft and safety products and hardware.
Based across 3 sites in Mid-Wales, this is a medium-sized business employing over 100 permanent members of staff.
The company prides itself in the ability to design and manufacture engineering innovative and contemporary products and the use of quality materials.
About the role
On behalf of our Client, Proactive Personnel are recruiting a Sales Administrator to join the company's head office in Newtown on a permanent basis. You will be working in an established Sales team.
Full time, Permanent
Salary: GBP24,000-GBP26,000 DOE
Monday to Thursday 8 30 and Friday 8 00
Responsibilities
Duties include but are not limited to:
- Entering sales orders from customers into Epicor software.
- Sending sales order acknowledgements to customers.
- Liaising with customers regarding the status of their sales orders.
- General sales-related administration duties assisting with mailshots/social media.
- Maintaining customer records and developing customer service.
- Updating & entering information.
- Answering incoming telephone calls and emails.
- Provide holiday cover & support when other team members are out of the office.
- Liaising with other departments regarding customer orders/queries
- Assist in the gathering of information and the construction of customer quotes.
- Prepare and supply sample products at customer requests.
Candidate Requirements
- Experience using ERP /MRP Systems.
- Good multitasking skills.
- Polite and motivated.
- Ability to be nimble and problem-solve.
- Ability to read, write and speak English fluently.
- Communicate clearly, concisely, timely, and professionally within our team and with external customers.
- Able to work with little direct supervision yet understand when to elevate issues and concerns.
- Above-average skills using Microsoft Office (including Word, Excel and Outlook).
- Works well in a Team.
- Previous sales or customer service experience.
- Exceptional attention to detail.
