HR Manager

2 weeks ago


London, United Kingdom Teenage Helpline Full time

At Teenage Helpline , we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK

Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.

All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work

We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.

About the role

Our People Manager will play a pivotal role in managing our most vital resources - our people. This is an exciting opportunity to join our team here at Teenage Helpline to advise our Executive Team on best practice, deploy strategies to engage our volunteer workforce and support our aim to grow a highly engaged and capable team to help deliver our charitable aims.

The People Manager at Teenage Helpline will have a huge opportunity to directly enable Teenage Helpline in delivering key support services to young people - our core purpose as an organisation. Reporting directly to the CEO, a successful candidate will have the opportunity to influence our growing organisation whilst directly overseeing a range of People volunteers (spread across Talent Acquisition, Learning & Development, Policyand key operational roles).

Responsibilities

  • Directly overseeing our People Team, managing other volunteers within the People function to deliver the charity's core people needs.
  • Develop and deploy key strategies to grow, develop and engage a strong volunteer workforce.
  • Ensure that Teenage Helpline is adequately resourced with the right people, in the right places.
  • Promote and develop functional training and skills development for our volunteers. A key resource to us to give back to those who selflessly give their time to support the charity.
  • Maintain existing policies, and implement new policies as required by the Charity.
  • Provide support and guidance to managers across the Charity regarding best practice in managing people.

Skills

  • Proven HR experience, or a strong desire to develop existing HR experiences.
  • Proven leadership abilities.
  • Ability to communicate across a multitude of channels.
  • Ability to influence others at a senior level to ensure the best outcomes for the organisation.
  • Desired but not required: Experience in, or a general understanding of, recruitment, learning and development or policy development would be beneficial for this role.

Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.

The Process

Our hiring process typically has threestages

  1. Video or WrittenApplication (when applicable)
  2. Interview with the Talent Team
  3. Interview with the Hiring Manager

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

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