Customer Administrator

3 weeks ago


StokeonTrent Staffordshire, United Kingdom bet365 Full time

Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours.
You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity to write and present your findings in a report format.
Following the successful completion of training, you will have the option to work three days from home, and two days in office under our hybrid working policy.
In return, we offer a competitive salary, as well as an enhanced rate for working evenings and weekends, an annual bonus scheme and many more benefits.
Previous experience in an analytical role is desirable, however to support you a comprehensive training plan is provided.
Critical eye for investigating areas of high risk activity.
Good knowledge of Microsoft applications including Excel and Word.
Ability to interpret data.
Ensuring that high -risk scenarios are appropriately identified and escalated.
Evaluating customer account activity and understanding potential risks to the business.
Conducting thorough and detailed reviews of customer accounts to a good standard.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found on the bet365careers website
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