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Customer Services Administrator

1 month ago

StokeonTrent, United Kingdom Steelite International Full time

Your opportunity to join a team in a successful, growing company providing tableware to the world's best restaurants, hotels, cruise and holiday destinations. Steelite International is offering long term career opportunities at its factory and logistics hubs in North Staffordshire. We're not offering short-term seasonal contracts. Our team enjoys working in a safe, professional, enjoyable and caring environment. We're one of the biggest names in the global ceramics and tabletop industry, and offer attractive pay and benefits, opportunities to develop and progress your career and much more. Please get in touch and come to see us.

If you were successful, you would join the Company as a valued colleague, and we would offer a variety of attractive employee benefits that you would be able to take advantage of, including generous holiday entitlements which increases with service, an Employee Assistance Programme to help you deal with life’s challenges, our Paycare Cash Plan which includes discounts at high street stores, a pension scheme (including free pension advice) and much more.

**Purpose**

To be part of the UK / ROI Customer Service team who are the day to day point of contact for Steelite International sales team, Distributor’s reps, end user customers and allocated distributors. To work with internal departments at Steelite to achieve the necessary demands. Supply information to support major projects, ensuring that all requirements are delivered and deadlines are met.

Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required

**Nature and Scope**

The Customer Services Administrator is part of the Customer Services Team and reports to the Customer Services Manager/Team Leader UKI.

The specific demands of the role are described through the principal accountabilities outlined in this role description. The expected key competencies and key performance indicators for the effective execution of the role are also outlined in this document.

**Principal Accountabilities**
- Provide support to Customer Services.
- Receive orders and input them onto to the system to meet cut offs.
- Send out sample requests as appropriate.
- Provide quotations.

**Delivering Excellence**
- To carry out all duties within the scope of the Company mission and values and to support and encourage practices to meet this end.

administrator #administration #immediatestart

**Job Types**: Full-time, Temporary contract

**Salary**: £22,275.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

**Experience**:

- administration: 1 year (required)

Work Location: One location

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