Facilities Helpdesk Operative

2 weeks ago


Manchester, United Kingdom Boden Group Full time

27,000 + 22 Days annual leave + Bank Holidays

Helpdesk Operative

We are working with a leading Facilities Management provider in the UK, and we're looking for a passionate Helpdesk Operative to join our growing team In this role, you'll be the first point of contact for clients and customers, providing exceptional support and resolving their facilities-related queries.

Respond to a variety of enquiries from clients and candidates via phone, email, and online ticketing systems

* Maintain a comprehensive knowledge base of facilities services and procedures

A minimum of 1 years’ experience in a customer service or helpdesk role

* IT literacy, with a good understanding of common software applications

Competitive salary of £27,000 per annum

* 22 days annual leave entitlement + bank holidays

* Opportunity to work for a leading Facilities Management provider in the UK

* Training and development opportunities to further your skills

Helpdesk / Helpdesk Operative / Customer Service / Helpdesk Administrator



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