Senior Strategic Communications Officer

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Company Description

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald's UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald's buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald's is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald's is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald's more exciting than ever

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture...

Our Global vision is to build a better McDonald's and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion : We open our doors to everyone

Integrity: We do the right thing

Community : We are good neighbours

Family: We get better together

Job Description

Hybrid Working

This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

The Opportunity
We are looking for an engaging and enthusiastic person to join our Impact (communications) Team (FTC 12 months), who enjoys variety within their role and working in a fast paced environment to deliver results.
A passion for McDonald's is essential, and the role would suit someone with experience in Corporate campaigns and media, who is a confident media handler - and thrives on building both internal and external relationships, and managing multiple opportunities at once.
The role will suit a motivated, self-starting individual who enjoys working as part of a team.

What will my accountabilities be?

• Supporting on corporate communications for the UK business; from key campaign activation's to drafting press releases and liaising with media.
• Drafting briefing documents and supporting senior stakeholders with external speaking opportunities and media interviews.
• Managing the Press Office - working with the Impact Media Officer to offer expert advice on media enquiries (liaising with Franchisees and wider teams within the business to write and issue press statements).
• Managing Regional Communications - working closely with our agency partners to identify key areas opportunities to deliver exciting stories to help build trust at a local level. A key part of this responsibility will be to work cross-functionally with the wider Impact Team to update them on regional activity and find ways to further leverage these opportunities.
• Out of hours Press Office support.

What Team will I be a part of?
This role sits within the Impact Team who are responsible for all UK & Ireland communications.

Who are my customers?

• The wider department: reporting into Senior Strategic Communications Manager, and working closely with the Impact Media Officer and the wider Comms Team
• Internal audiences: working with a range of departments across the business including Legal, Finance, Supply Chain, People, Marketing, Franchising
• External audiences: media, consumers and stakeholders

Qualifications

What background do I need to have?

• Significant in house or agency experience
• Excellent attention to detail
• Demonstrate a genuine desire to learn
• Synthesize information quickly
• Adapt quickly and easily to new or changing conditions
• Demonstrate a genuine desire and capacity to understand and relate to others

Additional Information

At McDonald's we are People from all Walks of Life...

People are at the heart of everything we do , and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind . These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."

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