Customer Success Agent
4 weeks ago
Customer Technology Advisor (CTA) – Remote – Mid and Senior Level
They are already established experts in their field and have a strong growth strategy in place. There are excellent opportunities for both career progression and training. Provides certified, technology-specific deep expertise in support of sales engagements.
Works in tandem with the Consult Partner/AP and Account Management Partner on targeted opportunities and customers bringing their depth of technical/solution expertise.
This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with the Account Management Partner and/or Consult Partner on the account, bringing together the breadth of our client’s technical and solution expertise to develop profitable deals.
Domain knowledge of Services offerings and technical solutions in a practice
Externally recognized as an expert in the technology and/or solutioning Security and Resilience.
Understanding and application of NIST Control Framework, Critical Security Controls and other related regulatory and compliance frameworks
Deep understanding of up-to-date UKI Regulatory requirements e.g., PRA SS1/21 ‘Operational Resilience: Impact Tolerances of Important Business Services’.
~ Deep understanding of up-to-date EU Regulatory requirements e.g., Digital Operations Resilience Act (DORA).
~5 years of experience (minimum) selling technical services for multi-industry customers
~
-
Customer Service Agent
6 days ago
United Kingdom Neilson Financial Services Limited Full timeNeilson Financial Services provides the UK markets with innovative, customer-focused, life insurance products. With our comprehensive, affordable policies, we make a difference in people’s lives by giving them certainty about caring for others: we are there for them when they can’t be there for their loved ones. We are looking for an experienced and...
-
Customer Service Agent
2 weeks ago
United Kingdom Londynek Full timeDue to the development of FM WORLD branch in the UK we are currently looking for a Customer Service agent. Customer Service Agent Location: London, Ealing/ Hybrid role Providing general support to customers and Business Partners located in the UK and other English speaking countries. Provide outstanding customer service to improve customer...
-
Customer Service Agent
3 weeks ago
United Kingdom Breedon Group Full timeCustomer Service Agent Department: Customer Service and Distribution Employment Type: Permanent - Full Time Location: Breedon Head Office, Pinnacle House, Breedon on the Hill, Derbyshire We are currently recruiting for a Customer Service Agent to join our Aggregates and Asphalt distribution team, based at Breedon on the Hill, Derbyshire. At...
-
Customer Service Agent
6 days ago
United Kingdom Hazell Carr Full timeWe are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions and investment customers and preforming administrative activities. Candidates will be required to work 40 hrs per week between the...
-
Customer Service Agent
2 weeks ago
United Kingdom Londynek Full timeDue to the development of FM WORLD branch in the UK we are currently looking for a Customer Service agent. If you want to join us – please do not hesitate, apply! All details below! Customer Service Agent Location: London, Ealing/ Hybrid role The successful candidates will be responsible for: Providing general support to customers and Business...
-
Customer Support Agent
3 weeks ago
United Kingdom Eastern Airways Full timePosition of work: Eastern Airways Head Office, Humberside Airport Job Purpose: To assist and respond to external customers both verbally and in writing regarding bookings, complaints and claims in accordance with Company policy to ensure a high level of customer service is provided to our client base. Support the business with internal travel...
-
Online Customer Support Agents
3 weeks ago
United Kingdom Success at School Full timeWe are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service Department so the role will...
-
Customer Service Agent
3 weeks ago
United Kingdom Breedon Group Full timeCustomer Service Agent Application Deadline: 3 May 2024 Department: Customer Service and Distribution Employment Type: Permanent - Full Time Location: Breedon Head Office, Pinnacle House, Breedon on the Hill, Derbyshire Description We are currently recruiting for a Customer Service Agent to join our Aggregates and Asphalt distribution team, based...
-
Customer Success Agent
2 days ago
United Kingdom McNally Recruitment Ltd Full timeCustomer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this role requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NO T a Customer Service role per say . They are already established experts in their field and have a strong growth strategy in place. There...
-
Customer Success Manager
2 days ago
United Kingdom Dlocal Corp Full timeWe are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. What will I be doing? Working with both our internal teams as well as clients. Provide “voice of customer feedback” to internal DLOCAL teams. Develop effective long-term key customer relationships. Collaborate with...
-
Manager, Customer Success
3 weeks ago
United Kingdom SMARTSHEET Full timeSmartsheet is looking for a proven leader to help build, operate, and scale our Customer Success team. As Manager of Customer Success , you will build and manage a team of Customer Success professionals and partner with other Managers and Sr Manager of Customer Success in Costa Rica and the Director of Customer Success in the US to execute on the overall...
-
Customer Success Manager
3 weeks ago
United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
-
Customer Success Manager
3 weeks ago
United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
-
Customer Success Manager
4 weeks ago
United Kingdom Undo Limited Full timeA new, exciting opportunity to join Undo’s Customer Success team with a focus on learning and development. Undo is a fast-growing, exciting deep-tech company whose breakthrough technology is changing the way people develop software. The company is a small, intimate and highly-skilled team, and its products are used by many of the world’s most important...
-
Customer Success Manager
2 weeks ago
United Kingdom Atarim Summit Full timeAtarim started as our founders ran a successful Web Design agency in London, and although the projects were exciting, collaborating and managing the clients… not so much. After trying every possible method of communicating with clients and getting projects to the finish line on time, Vito and Jehrome decided to create their own solution. What if people...
-
Customer Success Lead
3 weeks ago
United Kingdom Fuel Ventures Limited Full timeDijuno are a Seed stage, VC backed, B2B Software-As-A-Service (SaaS) provider of analytics to the Fast Moving Consumer Goods (FMCG) and Retail Industry. Our system is changing the world of Business Intelligence by shining the light on things that matter for each individual leader in the business. We help businesses and people, by doing the laborious...
-
Customer Success Manager
4 weeks ago
United Kingdom Vonage Full timeVonage Customer Success Mission: We are on a mission to revolutionize customer service by empowering our clients to achieve their business goals. As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers receive unparalleled support and guidance to maximize the potential of our product. You will serve as their strategic...
-
Customer Service Agent
2 weeks ago
United Kingdom Paynt Holdings Ltd. Full timePaynt Market Harborough, England, United Kingdom Direct message the job poster from Paynt We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At...
-
Customer Success Specialist
7 days ago
United Kingdom Healthera Full timeHealthera is looking for a Customer Success Specialist who is passionate about technology, helping customers grow, and thrives in a data-driven environment. The ideal candidate will be bright and energetic with a clear track record of delivering consistent results in a similar role. The candidate should be analytical and be able to derive opportunities...
-
Site Agent/Senior Agent
4 weeks ago
United Kingdom Contract Scotland Full timeOur client, a prominent figure known for its sustained commitment to staff development, minimal turnover rates, and a leading position in civil engineering and infrastructure with a strong emphasis on renewables, is actively searching for a Site Agent. This is a permanent role which will involve travel throughout Scotland. As a Site Agent you will play...