Customer Service Agent
3 weeks ago
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions and investment customers and preforming administrative activities. Candidates will be required to work 40 hrs per week between the operational hours of 8am to 6pm, Monday to Friday. Shifts will be decided in advance. The opportunity offers fully remote/Homeworking from a UK adresses. This is a great opportunity to join the financial services sector, and further your experience in customer services. As a Customer Service Agent, you will:
- Manage inbound calls to discuss any question or queries they may have relating to their account and updating the system with any notes from the call.
- Having great quality conversations to prevent avoidable events and complaints.
- Spotting potential complex queries / complaints and escalating where required to ensure a fair outcome.
- Provide a clear and efficient response within company guidelines.
- Updating the client database with all key information accurately.
- Working to client and regulatory policies and procedures at all times.
- Good experience working in a customer service role.
- Excellent communication skills, to include fluent English both written and verbal.
- Excellent interpersonal skills and empathy to really connect and make a positive experience on each interaction.
- Numerate, analytical with excellent IT systems orientation including knowledge of Word and Excel.
- Flexible and dedicated with the desire to succeed.
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Customer Service Agent
1 month ago
United Kingdom Lawhive Full timeWe’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work. Equal access to the...
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Customer Service Agent
1 month ago
United Kingdom Lawhive Full timeWe’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work. Equal access to the...
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Customer Service Agent
4 days ago
United Kingdom Hazell Carr Full timeWe are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions and investment customers and preforming administrative activities. Candidates will be required to work 40 hrs per week between the...
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Customer Service Agent
1 week ago
United Kingdom The Recruitment Co Full timeCUSTOMER SUPPORT AGENTS REQUIRED ~ Location: Huddersfield ~ Free Parking, and accessible by public transport ~ Basis: Full-Time / Permanent Contract - working 5 out of 7 days (will include bank holidays & weekends) ~30 days holiday per year ~ Salary = 24960 + Bonuses ~ Welcoming / Friendly Team ~ Regular training and update sessions The...
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Customer Support Agent
1 month ago
United Kingdom Eastern Airways Full timePosition of work: Eastern Airways Head Office, Humberside Airport Job Purpose: To assist and respond to external customers both verbally and in writing regarding bookings, complaints and claims in accordance with Company policy to ensure a high level of customer service is provided to our client base. Support the business with internal travel...
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Customer Care and Agent Support
2 days ago
United Kingdom Place co Full timeAre you a strong administrator that is looking for a start in the Real Estate Industry? Don't hesitate to apply! 30th April, 2024 An exciting opportunity awaits a dynamic and customer-centric individual to be Customer Care and Agent Support at Place Ascot. We are seeking a passionate team member to support front-of-house operations and deliver exceptional...
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Customer Support Agent
4 weeks ago
United Kingdom Lawhive Full timeWho we are? We’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work. Equal access...
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Customer Support Agent
1 month ago
United Kingdom Lawhive Full timeWho we are?We’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to...
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Customer Support Agent
1 month ago
United Kingdom Lawhive Full timeWho we are?We’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to...
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Customer Support Agent
1 month ago
United Kingdom Lawhive Full timeWho we are? We’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work. Equal...
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Customer Support Agent
1 month ago
United Kingdom Lawhive Full timeWho we are?We’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to...
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Customer Support Agent
1 month ago
United Kingdom Lawhive Full timeWho we are? We’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work. Equal...
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Customs Brokerage Agent
2 days ago
United Kingdom Expeditors International Full timeBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
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Customer Support Agent
1 week ago
United Kingdom The Recruitment Co Full timeCUSTOMER SUPPORT AGENTS REQUIRED Location: Huddersfield Free Parking, and accessible by public transport Basis: Full-Time / Permanent Contract - working 5 out of 7 days (will include bank holidays & weekends)30 days holiday per year Salary = 24960 + Bonuses Welcoming / Friendly Team Regular training and update sessions The Primary function of the...
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Customer Service Team Leader
1 week ago
United Kingdom The Lettings Hub Full timeThe Lettings Hub are a prop-tech company who provide technology driven products and services to manage lettings. We work with a national network of letting agents and provide a range of services to help our clients with the move-in process. This includes completing the necessary checks on potential tenants before they move into a landlord’s property, as...
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Customer Service Associate
1 month ago
United Kingdom Marken Ltd. Full timeTitle: Customer Service Associate Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. Main Duties and Responsibilities: To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within...
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Customer Service Advisor
11 hours ago
United Kingdom Unity Connect Full time €25,750Job Title: Inbound Customer Service Agent Sheffield, UK (fully office-based) Working Hours: 9:00 to 17:30 and 11:30 to 20:00, 5 days a week, Monday - Sunday Salary: 25,750 GBP + bonuses We are seeking a highly motivated and enthusiastic Inbound Customer Service Agent to join our team. As a Inbound Customer Service Agent, you will be responsible for...
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Customer Service Advisor
18 hours ago
United Kingdom Unity Connect Full time €25,750Job Title: Inbound Customer Service Agent Sheffield, UK (fully office-based) Working Hours: 9:00 to 17:30 and 11:30 to 20:00, 5 days a week, Monday - Sunday Salary: 25,750 GBP + bonuses We are seeking a highly motivated and enthusiastic Inbound Customer Service Agent to join our team. As a Inbound Customer Service Agent, you will be responsible for...
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Customer Service Advisor
2 weeks ago
United Kingdom Marston Holdings Ltd Full timeWe are recruiting for a Customer Relations Advisor within our Sheffield office; this role is a permanent role based in the office. Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in...
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Customer Service Assistant
2 days ago
United Kingdom Place co Full timeAn exciting opportunity awaits a dynamic and customer-centric individual to be Customer Care and Agent Support at Place Ascot. We are seeking a passionate team member to support front-of-house operations and deliver exceptional service to both external and internal clients. While previous real estate experience is not mandatory, a history of reception work...