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Customer Success Agent

4 months ago

United Kingdom McNally Recruitment Ltd Full time

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level

Please note this role requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NO T a Customer Service role per say

.
They are already established experts in their field and have a strong growth strategy in place. There are excellent opportunities for both career progression and training . aryProvides certified, technology-specific deep expertise in support of sales engagemen
Works in tandem with the Consult Partner/AP and Account Management Partner on targeted opportunities and customers bringing their depth of technical/solution experti
This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with the Account Management Partner and/or Consult Partner on the account, bringing together the breadth of our client’s technical and solution expertise to develop profitable dea

enceDomain knowle dge of Services offerings and technical solutions in a prac
enceExternally recognized as an expert in the technology and/or solutioning Security and Resilie
Understanding and application of NIST Control Framework, Critical Security Controls and other related regulatory and compliance framew

ienceDeep understanding of up-to-date UKI Regulatory requirements e.g., Deep understanding of up-to-date EU Regulatory requirements e.g., Digital Operations Resilience Act (D
5 years of experience (minimum) selling technical services for multi-industry cust