Senior Sales Operations Manager

1 month ago


London, United Kingdom Association for Project Management Full time

Anaplan is looking for a Sales Operations professional to join our EMEA Field Operations team. This role supports Northern Europe, which is our largest region in terms of headcount and Annual Recurring Revenue (ARR), directly reporting to the Senior Director of Field Sales Operations. Your responsibilities will include working closely with the Regional Sales leader, managers, and Account Executives to enhance business performance. You'll focus on improving sales execution, productivity, pipeline generation, managing strategic accounts, and setting business targets, including the Annual Operating Plan for the region.

We're seeking someone who is detail-oriented and passionate about driving success within the EMEA Sales team. As a leader, you'll manage expectations, communicate key objectives, and ensure accountability across teams. As a problem solver, you'll identify issues and clear obstacles. Your hands-on approach means you're ready to dive into the details, while as a self-starter, you'll spearhead process improvements. Your role as a connector will have you working alongside sales leaders and other Sales Ops leads to achieve significant goals. Finally, as an organizer, you'll maintain team focus and adherence to goals.

Your Impact:

  • Partner with Regional Sales Leader to manage territory segmentation, quotas, forecasting, and pipeline generation for sales representatives.
  • Define quarterly objectives, standardize reporting, and implement tools to boost efficiency and productivity.
  • Track and analyze key metrics such as pipeline growth, win/loss rates, and quota attainment.
  • Own end-to-end tracking of the sales funnel and operational metrics, delivering insights to the business.
  • Assist in onboarding and training new sales talent.
  • Lead and manage various GTM initiatives, coordinating with stakeholders for efficient execution.
  • Interact closely with Regional Sales Leaders to understand project needs and requirements.
  • Manage cross-functional initiatives, liaising between Sales and key partner teams.
  • Develop and document processes for key initiatives, ensuring compliance with internal policies.
  • Collaborate with sales leaders to identify process improvements and training opportunities.
  • Address ad-hoc sales operation requests as needed.
  • Serve as a liaison to the Global Partner Organization, ensuring alignment with the Partner Team.

Qualifications for the role:

  • Minimum 5 years of sales operations experience in a dynamic sales environment.
  • Preferred background in Sales or Sales Leadership, with a history of working in enterprise tech, especially SaaS.
  • Demonstrated expertise in sales rhythms, forecasting, pipeline management, and reporting.
  • Comfortable collaborating with diverse teams.
  • Expertise in market strategy, territory creation, and goal setting.
  • Strong analytical abilities with experience in managing business metrics and driving results.
  • Capable of overseeing multiple projects simultaneously within a structured organization and tight deadlines.
  • Knowledge of account and territory planning.
  • Skilled at handling large workloads, prioritizing tasks, and thriving in a fast-paced setting.
  • Familiarity with sales processes and opportunity management is advantageous.
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