Sales Operations Manager

1 month ago

London, United Kingdom J & C Associates Ltd Full time

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you.

Job Title: Sales Operations Manager
Location: Shoreditch (Hybrid)
Duration: 12 months contract initially

Duties:
  • In brief, the Sales Operations Manager supports the Senior Sales leadership in driving results & insights for client's newly created Mid-Market Sales team.

Key responsibility will be to focus on:

  • Heavily involved in the weekly Outlook process - Business Partner with Sales
  • Pipeline Management - establish a process that works for the various teams, implement and track the Pipeline for better visibility, Pipeline hygiene
  • Provides daily/weekly and quarterly insights and ad-hoc analysis
  • Maps and creates Sales processes & SLA's
  • Builds SFDC dashboards for sales managers
  • Provides training to sales teams on how to use SFDC, as and when needed

In addition, the Analyst will work with the wider Sales Operations team to:

  • Support the forecasting process, including analysis of changes and position +/- against YTD quota
  • End of quarter process as well as commission reconciliation
  • Content and insight input to reviews & management meetings
  • Support the fiscal year planning process with market and customer analytics leveraging planning database.
  • Provide data analysis to support go-to-market strategy & coverage
  • Diverse ad-hoc projects that require analytical and strategic thinking as well as attention to detail
  • Represent the Sales Operations function in internal and external team meetings
  • Collaborate with other organizations on an as needed basis (ie Global Ops, HR, Finance, etc.).

Required Experience:

  • Minimum 3-5 years related work experience in the Sales, Sales Support/Operations or interlinked functions, ideally in the software industry
  • Strong planning, organizational and multitasking skills
  • Solid mathematical aptitude and effective project management skills
  • Ability to analyse and document complex business processes, should be a problem solver
  • Must be self-managed, responsive and able to work in a virtual team environment.
  • Hands on mentality, proactivity and great attention to detail.
  • Very good knowledge of Microsoft Office suite, esp. Excel is required, Salesforce. A general understanding of Tableau/Power BI is beneficial
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