Current jobs related to Supporter Services Team Leader - London - The Salvation Army UK and Ireland Territory
-
Food and Beverage Team Lead
2 weeks ago
London, Greater London, United Kingdom team leader Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at the Cake and Custard Factory. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of Food Service Assistants, and ensuring the smooth operation of our food and beverage department.Key...
-
Food and Beverage Team Lead
2 weeks ago
London, Greater London, United Kingdom team leader Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at the Cake and Custard Factory. As a Team Leader, you will be responsible for delivering exceptional customer service, leading a team of Food Service Assistants, and ensuring the smooth operation of our food and beverage department.Key...
-
Services Team Leader
1 month ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob Title: Reception and Office Services Team LeaderPortico is a dynamic company that values hard work, dedication, and a positive work environment. We are seeking a highly motivated and organized individual to join our team as a Reception and Office Services Team Leader.The successful candidate will be responsible for overseeing the day-to-day reception...
-
Services Team Leader
1 month ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob Title: Reception and Office Services Team LeaderPortico is a dynamic company that values hard work, dedication, and a positive work environment. We are seeking a highly motivated and organized individual to join our team as a Reception and Office Services Team Leader.The successful candidate will be responsible for overseeing the day-to-day reception...
-
Public Health Manager
1 month ago
London, Greater London, United Kingdom Supporter Care Team Full timeAbout the RoleWe're seeking a highly motivated and experienced Public Health, Inclusion and Awareness Manager to join our team at Breast Cancer Now. As a key member of our public health team, you will play a crucial role in driving forward our work to empower patients and the public to manage their risk of getting breast cancer, diagnose it earlier, and...
-
Public Health Manager
1 month ago
London, Greater London, United Kingdom Supporter Care Team Full timeAbout the RoleWe're seeking a highly motivated and experienced Public Health, Inclusion and Awareness Manager to join our team at Breast Cancer Now. As a key member of our public health team, you will play a crucial role in driving forward our work to empower patients and the public to manage their risk of getting breast cancer, diagnose it earlier, and...
-
Public Health Manager
1 month ago
London, Greater London, United Kingdom Supporter Care Team Full timeAbout the RoleWe are seeking a highly motivated and experienced Public Health, Inclusion and Awareness Manager to join our team. As a key member of our public health team, you will play a crucial role in driving forward our work to empower patients and the public to manage their own risk of getting breast cancer, diagnosing breast cancer earlier, and...
-
Public Health Manager
1 month ago
London, Greater London, United Kingdom Supporter Care Team Full timeAbout the RoleWe are seeking a highly motivated and experienced Public Health, Inclusion and Awareness Manager to join our team. As a key member of our public health team, you will play a crucial role in driving forward our work to empower patients and the public to manage their own risk of getting breast cancer, diagnosing breast cancer earlier, and...
-
Team Leader
2 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a motivated and enthusiastic individual to join our team as a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery. As a Room Leader in our Toddler Room, you will be responsible for shaping the curriculum and guiding the learning and development journey...
-
Team Leader
2 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a motivated and enthusiastic individual to join our team as a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery. As a Room Leader in our Toddler Room, you will be responsible for shaping the curriculum and guiding the learning and development journey...
-
Team Leader
3 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:The Aspire Training Team is seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:We have created a special place in Leytonstone...
-
Team Leader
3 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:The Aspire Training Team is seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:We have created a special place in Leytonstone...
-
Team Leader
4 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:The Aspire Training Team is seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:We have created a special place in Leytonstone...
-
Team Leader
4 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:The Aspire Training Team is seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:We have created a special place in Leytonstone...
-
Team Leader
4 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:Harvey House Nursery is a special place in Leytonstone, E11, where...
-
Team Leader
2 months ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About the Apprenticeship:The Aspire Training Team has designed this apprenticeship to help...
-
Team Leader
4 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About Harvey House Nursery:Harvey House Nursery is a special place in Leytonstone, E11, where...
-
Team Leader
7 days ago
London, Greater London, United Kingdom Aspire Training Team Full timeJob Title: Team Leader / Supervisor Level 3 ApprenticeshipAbout the Role:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler Room.About the Nursery:Harvey House Nursery is a special place in Leytonstone, E11, where babies and...
-
Team Leader
3 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeAbout Aspire Training TeamWe are a leading provider of childcare training and apprenticeships, dedicated to helping individuals progress in their careers.Job Description:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler...
-
Team Leader
3 weeks ago
London, Greater London, United Kingdom Aspire Training Team Full timeAbout Aspire Training TeamWe are a leading provider of childcare training and apprenticeships, dedicated to helping individuals progress in their careers.Job Description:We are seeking a punctual, reliable, and enthusiastic individual to complete a Team Leader / Supervisor Level 3 Apprenticeship at Harvey House Nursery as a Room Leader in their Toddler...
Supporter Services Team Leader
3 months ago
Working hours: Minimum of 35 hours per week
Interview date: Week beginning 9th September 2024
The Salvation Army is looking to recruit an Office based experienced Supporter Services Team Leader to join its incredibly successful Fundraising Department. We raise over £100 million a year and the Supporter Services team play a vital role in this success.
As a Supporter Services Team Leader, you will be responsible for leading the Supporter Services Unit. You will play a pivotal role in ensuring the seamless operation of our day-to day services. The work will involve management of supporter relationships through multiple channels. Maintenance of supporter data within regulatory and best practice guidelines. Be proactive in identifying supporters’ requirements and work with colleagues across the Department to ensure we offer the highest standards of customer care. Develop departmental protocol policies for handling all types of supporter enquiries, processing of donations and setting service level goals. Track performance and provide regular and accurate reports. Depending on the tasks involved this will include matrix managing all Supporter Service Assistants with other Supporter Services Team Leaders.
The successful candidate will be able to demonstrate:
- Experience of working within a busy and complex fundraising team with some practical experience of working successfully in a similar role
- Experience of managing the processing of charitable donations
- Experience of delivering customer service to a high standard, answering complex queries and resolving issues.
- Empathy and diplomacy, with the understanding and ability to discuss sensitive, political, and religious matters with supporters
- Knowledge and experience of using charity sector fundraising CRMs
- Strong organisational skills to plan, prioritise and manage your tasks to meet your objectives to the expected standards and time scales
- Strong communication skills, with the proven ability to convey information to service users/colleagues
- Experience of managing employees to deliver objectives, developing and training staff and actioning performance management processes
This is a permanent position based at our Headquarters currently Denmark Hill, 1 Champion Park, London, SE5 8FJ
Appointment subject to satisfactory references, proof of right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
