Collections Management Officer

2 months ago


Houghton Le Spring Tyne and Wear, United Kingdom Gillespie Recruitment Full time

Job Description Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham.

Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. Contact individuals and businesses with overdue debts via telephone, email, and written correspondence.
Provide support and assistance to debtors experiencing financial difficulties.
Adhere to legal and regulatory requirements governing debt collection practices.
Meet or exceed monthly targets for debt recovery and call quality.

Previous experience in debt collection or a related field is required.
Knowledge of commercial energy market (preferred).
Proficiency in using CRM software and other relevant tools.



  • Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. Contact individuals and...


  • Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. Contact individuals and...

  • Collections Officer

    1 month ago


    Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Job Overview: Reporting to the Business Operations Team Manager, the Debt Collection Agent will be...

  • Collections Officer

    2 months ago


    Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview: Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    2 months ago


    Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Job Description Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview: Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment...

  • Collections Officer

    2 weeks ago


    Houghton Le Spring, Tyne and Wear, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for...

  • Collections Officer

    4 weeks ago


    Houghton le Spring, United Kingdom UK Direct Business Solutions Ltd Full time

    Hey there! Join Our Awesome Team at UK Direct Business Solutions Limited as a Collections Officer! About Us: At UK Direct Business Solutions Limited, we value relationships, delivering quality solutions, and finding joy in our day-to-day work. As a leading figure in the Energy Sector, we're acknowledged for our data-driven innovation, dedication to...

  • Collections Officer

    1 month ago


    Houghton-Le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham.Job Overview:nReporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    2 months ago


    Houghton le Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    2 months ago


    Houghton-Le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    1 month ago


    Houghton Le Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    2 months ago


    Houghton-Le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview: Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    2 months ago


    Houghton-Le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collections Officer

    1 month ago


    Houghton-Le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible...

  • Collections Officer

    1 month ago


    Houghton-le-Spring, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible...

  • Collections Officer

    1 month ago


    Houghton-Le-Spring, UK, County Durham, United Kingdom Gillespie Recruitment Full time

    Gillespie Recruitment are delighted to be recruiting for the position of Collections Officer for our client based in County Durham. Job Overview:Reporting to the Business Operations Team Manager, the Debt Collection Agent will be responsible for contacting individuals and businesses with outstanding debts and negotiating repayment arrangements. This role...

  • Collection Agents

    5 days ago


    Poulton le Fylde, United Kingdom Utility Collections Ltd Full time

    **Collection Agents** **Poulton-Le-Fylde, FY6 8JX (Office Based)** - £25,000 to £31,000 basic salary - Annual loyalty bonus (Up to 4 years service) - Generous commission’s structure (OTE £40,000) **About Utility Collections Ltd** Your experience of the energy industry has probably felt transactional to this point. It can be repetitive, and this...

  • Collection Agents

    2 weeks ago


    Poulton-le-Fylde, Lancashire, United Kingdom Utility Collections Ltd Full time

    Collection AgentsPoulton-Le-Fylde, FY6 8JX (Office Based)- £25,000 to £31,000 basic salary Annual loyalty bonus (Up to 4 years service) Generous commission's structure (OTE £40,000)About Utility Collections LtdYour experience of the energy industry has probably felt transactional to this point. It can be repetitive, and this industry can certainly be...

  • Collections Officer

    2 weeks ago


    Houghton Regis, United Kingdom Peabody Full time

    The vacancyAn exciting opportunity has come up for a Collections Officer to join our vibrant Collections Team on a full time and permanent basis based at our Houghton Hall office, LU5.What you’ll need: * Experience in a customer facing environment dealing with debt collection, ideally in a housing environment or similar. * Experience and understanding of...

  • Collections Officer

    2 weeks ago


    Houghton Regis, United Kingdom Peabody Full time

    An exciting opportunity has come up for a Collections Officer to join our vibrant Collections Team on a full time and permanent basis based at our Houghton Hall office, LU5. What you'll need: Experience in a customer facing environment dealing with debt collection, ideally in a housing environment or similar. Experience and understanding of rent...