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Collection Agents

3 months ago

PoultonleFylde, Lancashire, United Kingdom Utility Collections Ltd Full time

Collection Agents

Poulton-Le-Fylde, FY6 8JX (Office Based)
- £25,000 to £31,000 basic salary

  • Annual loyalty bonus (Up to 4 years service)
  • Generous commission's structure (OTE £40,000)

About Utility Collections Ltd
Your experience of the energy industry has probably felt transactional to this point. It can be repetitive, and this industry can certainly be extremely tough at times

It's different here at Utility Collections, we are a fast-growing commercial energy debt recovery scale-up. We partner with energy suppliers and their customers become our clients.

Business energy consumers are usually facing pretty unique circumstances and you'll need to take a consultative approach to work here.


As we continue to grow and expand our portfolio, we are looking to further increase our team of Collection Agents, Support Administrators and Warrant Officer to support both field and back office operations and to meet growing client demand whilst maintaining exceptionally high service standards.


Have you got the following?? If so then we are DEFINITELY looking for you

  • Utilities Experience?
  • Energy Experience?
  • Collections Experience?
  • Experience within gas & electricity, energy, utility supplier, consultancy or TPI industry
  • Organised and able to follow processes to deliver a high and consistent service
  • Good work ethic with the ability to work within defined timescales whilst remaining adaptable in a fastpaced environment
  • Wellpresented and approachable
  • Good communication & telephony skills
  • Proficient in Microsoft Office, and able to adapt to custom built CRM
  • Experience within debt resolution and collections environment (Preferable but not essential)
  • Desire to truly enjoy where you work and what you do