E-Commerce Co-Ordinator

1 month ago


London, United Kingdom Billionaire Boys Club EU Full time

Key Responsibilities:

  • Day-to-day administrative duties across the bbcicecream.eu UK and EU e-commerce sites.
  • Ensuring all relevant products are displayed correctly and in-line with brand expectations and guidelines.
  • Updating brand content across the site.
  • Customer service duties - monitoring and answering phone, email and support ticket customer enquiries.
  • Working with the eCommerce managerto monitor, manage and replenish e-commerce stock levels.
  • Perform regular site checks and report bugs/issues to wider team.
  • Product creation and upload in-line with product and marketing release calendar.
  • Liaising with our EU partners at our EU 3PL
  • Liaising with web development teams to ensure all site improvements are implemented in a timely manner.
  • Other E-commerce ad-hoc duties.

Skills & Requirements

  • Experience in fashion eCommerce preferred
  • Interest in the brand and luxury streetwear
  • Experience using Shopify desired but not essential
  • Enthusiasm for UX/UI
  • Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) & Adobe Suite
  • Strong eye for detail & proactive thinking a must
  • Excellent written and spoken English language
  • Demonstrable excel skills are preferable
  • Interest and experience working with luxury brands is preferable
  • Proven ability to work quickly and efficiently with accuracy and attention to detail
  • Strong time keeping and ability to meet deadlines
  • Ability to work in a team
  • Excellent organisational skills
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