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E-commerce Manager
5 months ago
**Job description** We have an exciting opportunity with a British heritage brand, who are looking for an E-Commerce Manager to manage the day-to-day trading of our e-commerce websites. This role will entail working across the business to drive online sales and reflect ourbrand proposition. This is a full-time role, with Hybrid working.
**Responsibilities**:
- Driving day to day e-commerce sales, implementing the trading and promotional strategy onsite to exceed sales targets
- Executing the merchandising strategy to ensure key products and messages are featured in line with brand and regional requirements
- Co-ordinating new product launches with our product and marketing teams to ensure correct product information is available on the site
- Co-ordinating the content requirements to drive SEO, customer engagement and conversion
- Optimising the user experience through customer journeys, site navigation and product placement to improve conversion rates
- Ensuring all tracking (eg Google Analytics) is optimised for the website and provides meaningful information for analysis
- Monitoring key site metrics including, but not limited to AOV, Conversion rate, Bounce Rate and new/returning traffic
- Producing reports for the Board
- Working with the technology and marketing teams to perform website audits and recognise areas for improvement
**Skills**:
- Minimum 3 year experience within a similar role
- Highly motivated and adaptable strategic thinker
- Able to work both independently and collaboratively
- Proven online product management experience at management level, preferably in a luxury fashion environment
- Experience optimising and developing e-commerce platforms
- Proven organisational skills
- Excellent ability to analyse data and propose commercial decisions
- Excellent analytical and reporting skills, with specific experience in website analytics tools
- High attention to detail
- Ability to work cross functionally and manage appropriate stakeholders
- Passion for brand development
- Enthusiasm, energy and determination - a good sense of humour also helps
WHY WORK WITH US
We are a small team in start-up mode, revitalising a globally recognisable brand with renewed ambition. We promote entrepreneurial thinking and a shared vision for individuals to be stimulated and fulfilled in the workplace. There is opportunity for growthin this role as the brand expands.
**Experience**:
- similar role: 3 years (preferred)
- luxury fashion retail: 2 years (preferred)
Work Location: Hybrid remote in London
