E-commerce Director

14 hours ago


London, Greater London, United Kingdom Zachary Daniels Full time
E-commerce Director Job Description

Zachary Daniels Recruitment is partnering with a leading multi-channel fashion retailer to find an exceptional E-commerce Director. This is a pivotal role that will drive online sales growth, enhance the customer experience, and integrate omnichannel initiatives.

Key Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy aligned with the company's overall business objectives.
  • Lead the e-commerce team in optimizing online sales performance, user experience, and customer satisfaction.
  • Oversee the day-to-day operations of the e-commerce platforms, ensuring seamless integration with physical stores.
  • Analyse market trends, consumer behaviour, and competitive landscape to identify opportunities for growth and innovation.
  • Collaborate with cross-functional teams to drive cohesive and effective e-commerce initiatives.
  • Manage budgets, set performance targets, and report on key e-commerce metrics and KPIs.
  • Ensure the e-commerce platform is fully optimised for mobile, SEO, and conversion rate improvements.
  • Lead the development and implementation of new digital tools and technologies to enhance the customer journey.
  • Foster a culture of continuous improvement, innovation, and excellence within the e-commerce team.
Requirements:
  • Minimum of 10 years in e-commerce management, with at least 5 years in a senior leadership role within the fashion retail industry.
  • Demonstrated success in developing and executing e-commerce strategies that drive significant revenue growth.
  • Strong understanding of digital marketing, SEO, SEM, email marketing, social media, and online merchandising.
  • Experience with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and related technologies.
  • Exceptional leadership, communication, and interpersonal skills.
  • Data-driven mindset with strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.


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