E-commerce Director

1 day ago


London, Greater London, United Kingdom Zachary Daniels Full time
E-commerce Director Job Description

Zachary Daniels Recruitment is seeking an experienced E-commerce Director to lead the digital commerce strategy for a multi-channel fashion retailer based in London.

Key Responsibilities:
  • Develop and Implement E-commerce Strategy: Create and execute a comprehensive e-commerce strategy aligned with the company's overall business objectives.
  • Lead E-commerce Team: Manage and motivate the e-commerce team to optimize online sales performance, user experience, and customer satisfaction.
  • Oversee E-commerce Operations: Ensure seamless integration of e-commerce platforms with physical stores, and analyze market trends, consumer behavior, and competitive landscape to identify opportunities for growth and innovation.
  • Collaborate with Cross-functional Teams: Work with marketing, merchandising, IT, and customer service teams to drive cohesive and effective e-commerce initiatives.
  • Manage Budgets and Performance Targets: Set and achieve performance targets, and report on key e-commerce metrics and KPIs.
  • Optimize E-commerce Platform: Ensure the e-commerce platform is fully optimized for mobile, SEO, and conversion rate improvements.
  • Lead Digital Transformation: Develop and implement new digital tools and technologies to enhance the customer journey.
Requirements:
  • Minimum 10 Years E-commerce Experience: Proven track record in e-commerce management, with at least 5 years in a senior leadership role within the fashion retail industry.
  • Demonstrated Success: Successful development and execution of e-commerce strategies that drive significant revenue growth.
  • Strong Digital Marketing Skills: Understanding of digital marketing, SEO, SEM, email marketing, social media, and online merchandising.
  • E-commerce Platform Experience: Experience with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and related technologies.
  • Data-driven Mindset: Strong analytical and problem-solving abilities.

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