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Student and Academic Support Officer

1 month ago

London, United Kingdom Signature Recruitment Full time

Are you looking for an opportunity where you can progress your career in academic administration? Do you have experience in a busy student-focused environment and have good communication and organisational skills? Signature Recruitment is excited to offer a Student and Academic Support Officer role on behalf of our client, a leading university in London. This temporary 3-month position has an immediate start and may become a permanent role for the right candidate. This full-time job allows for a hybrid working model – with three days office based and two days at home.

As a Student and Academic Support Officer, you will be working within a busy, fast paced team. You will possess strong administration skills and offer support to students and academics. A typical day will currently be dealing with the exam and assessment period. This includes servicing the needs of students with queries and concerns and academics with the collation of marks for examination boards. In addition, assisting with the module sign up for the next academic year.

Student & Academic Support Officer Key Responsibilities:

  • Providing support to students and academics of the University in person, by telephone and by email. Responding to student queries providing advice, guidance, and signposting when appropriate
  • Assisting the Department with academic staff recruitment, research leave and timetabling as well as organising student events, trips, speakers, room bookings and team meetings
  • Servicing academic committees and meetings including writing minutes, reports and taking follow-up action
  • Managing and inputting data into spreadsheets and dealing with other student record management accurately and efficiently
  • Handling administrative tasks including inbox management
  • Other ad-hoc administrative duties as required

Student & Academic Support Officer Key Skills:

  • Excellent communication skills to deal with academic and student queries
  • Proficiency in IT – the Microsoft Suite, specifically Excel and student management systems such as UNIT-e or SITS
  • Experience in higher education setting is desirable but experience with educational administration essential
  • Strong time management skills, with the capability to work well and calmly under pressure

If you are a personable and proactive individual with a passion and skill for educational administration, we want to hear from you Apply now to contribute to the success of academic programmes in a fast-paced, challenging environment.

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.T9785

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